Chapter 1+2
Name 3 of the 5 Maslow’s hierarchy of needs
Physical, Safety, Social, Self-esteem, and self-actualization
What is intrapersonal communication?
A communication phenomena that occurs because of or exists within an individual's self or mind
What are the five characteristics of verbal communication?
language is...
1) symbolic
2) governed by rules
3) flexible
4) cultural
5) evolves
What is the intentional or unintentional way of meaning through physical behavioral cues?
Nonverbal communication codes
Which of the listening stages involves hearing and seeing?
receiving
What is “mask” when it comes to your public self?
A public self designed to conceal your private self
What is self-concept?
An individual's belief about themself, including attributes and what and who the self is
How many functions are there on how language functions
6
Intimacy
What is intercultural communication?
communicating with someone from a different culture
Interpersonal communication fulfills what three types of goals?
Self-presentation goals, Instrumental goals, Relationship goals
The self-concept is made up of what 3 selves?
self-image, self-worth, and ideal-self
What does a personal idiom mean?
words and phrases that have unique meanings
What form of nonverbal communication involves eye contact and facial expressions?
Kinesics
Which culture uses time and action listening styles?
individualistic cultures
What is the self-discrepancy theory?
Your self-esteem is determined by how you compare to your ideal self and ought self.
Name the 3 aspects of self
self-awareness, self-concept, self-esteem
Why do members of the same culture develop different dialects even when they speak the same language?
Over time, people in different areas or groups adapt the language to reflect their unique experiences, environments, and cultural influences, leading to variations in pronunciation, vocabulary, and grammar. (any of these examples count)
Which of the nonverbal cues conveys immediacy and power?
Posture
Name 4 of the 7 characteristics that shape our intercultural communication
Individualism versus collectivism, uncertainty avoidance, power distance, high and low context, emotion displays, masculinity versus femininity, and views of time
What are the 4 attachment styles?
Secure attachment, Preoccupied attachment, Dismissive attachment, and Fearful attachment
The level of trustworthiness of a person's online self description is...
warranting value
How can a conversation be considered a defensive communication?
Impolite messages delivered in response to suggestion criticism or perceived slights
What verbal and nonverbal behavior convey contradictory meaning?
mixed messages
Which of the types of incompetent listening involves fake listening or acting as if you're paying attention?
Pseudo listening