What is Interpersonal Conflict?
True or False? Disagreements are the same as Conflict.
False
Which step was it where the ways to prevent online conflict said to "put yourself in the other persons shoes"?
Third
True or False; Attraction can affect power.
True
Conflict should be handled in one way, and how we manage it does not affect our relationships. (True or False)
False
Type of goal; two parties perceive that their goal cannot be fulfilled if the other fulfills theirs
Incompatible Goals
Finance was the ______ most common trigger
second
When is power present in communication?
Always
Which two strategies for managing conflict successfully have a high concern for self needs?
Collaborating and Competing
Acting in ways that prevent the other from achieving their goal is?
Interference
The tendency to say or do things in one environment that one would not say or do in most other environments is?
Disinhibition effect
Is power positive or negative?
Both
This occurs when partners attack each other's character rather than addressing specific behaviors. This is not always bad but it can be counterproductive and lead to excessive complaints of each other which sometimes focuses on their values instead of the conflict itself.
Criticism
An expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from the other party in achieving their goals
Interpersonal Conflict
What are the three dimensional ways of conflict?
Context, Relational, and Procedural
What is the opposite of reward power?
Coercive power
_______ is a low concern for oneself and a high concern for the other party (the opposite of competing). Your goal is to sacrifice your benefit in order for the other party to win.
Accommodating
The dependence on two or more people on each other is?
Interdependence
Who came up with the survey for triggers?
Larry Erbert
What is power? (give definition)
Power is the ability to manipulate influence or control other people or events
Name all of the strategies for managing conflict successfully:
Competing, Collaborating, Accommodating, Avoiding, Compromising