Conflict Management Styles
This type of conflict style involves walking away or ignoring the problem.
What is avoiding?
This can escalate or de-escalate conflict depending on what emotions are used in response to conflict.
What is Atitude?
Your should do this if emotions get too intense.
You should do this instead of walking away or ignoring the person.
What is Communicate?
The first step inlvoves figuring out whats wrong and why it matters.
What is Identify the problem?
This type of conflict style involves a stong desire to win the argument.
What is Competing?
This can cause conflict due to misunderstanding, unlcear words or tone of voice.
What is Miscommunication?
Your should do this if you dont understand what the person is trying to tell you.
What is Ask Clarifying Questions?
You should do this when emotions get out of control, the conflict keeps happening or when you feel it is unsafe.
What is Ask for help?
This involves identifying what actually happened vs. feeling or opinions.
What is Facts?
This type of conflict style inlvolves two parties having to give up something in order to reach an agreement.
What is Compromising?
This invloves jumping to conclusions without knowing the facts.
What is Assumptions?
This involves using statements like " I feel ignored when I dont recieve a response".
What is "I statements"?
Practicing putting yourself in ones shoes in order to better understand what they are experiencing
What is Showing Empathy?
This involves figuring out what each party involved desires.
Identify each persons needs
This type of conflict style invloves putting others first or giving in to keep the peace.
Shows Empathy but your needs may be unmet.
What is Accomodating?
This is when either party in a conflict doesnt recieve something they desired.
What is Unmet needs?
A type of nonverbal communication that should convey that your calm.
What is Body Language?
This inlvovles communicating your emotional, physical or mental limits in order to foster healthier relationships.
What is Setting Boundaries?
This involves coming together to figure out how to resolve the situation.
Brainstorm Solutions
This type of conflict style inlvolves coming up with a win-win solution so that both parties are happy.
Best long-term solution but takes time and effective communication.
What is Collaborating?
This can cause unfair judgments whether positive or negative towards someone that affects your decisions or behavior towards them.
You shouldn't do this especially when someone is expressing how they feel or explaining what caused the conflict.
What is Interrupt?
this involves valuing or acknowleging the unique differences, perspectives, and experiences of others?
Respecting Differences
The last step after Brainstorming solutions.
Choose a Fair solution/reflect on how to prevent it next time.