Chapter 5
A word formed by imitating the sound associated with its meaning
What is Onomatopoeia?
Vision, facial expressions and physical appearance are all examples of...
What are Nonverbal Channels?
Using feedback behaviors to give the false impression that one is listening
What is pseudolistening?
What type of jealousy is men more likely to experience over women?
Use _____ to indicate your emotional state.
(Chapter 6)
What is Punctuation?
+200pts
A vague, mild expression that symbolizes something more blunt or harsh is…
What is Euphemism?
In the Wake of _______ many schools and employers shifted their operations online making videoconferencing programs a primary mode of communication
What is Covid-19?
The tendency to pay attention only to information that supports one’s values and beliefs while discounting or ignoring information that doesn’t is called...
What is Confirmation Bias?
When people use the words, “I feel...”. What ability are they using?
What is Emotional Intelligence?
Gregg Shorthand is one of the 5 symbolic alphabets, what is it used for?
(Chapter 5)
What is Rapid Note Taking?
+400pts
What are behaviors that imply a lack of regard for another person?
What are Disconfirming Messages?
Name AT LEAST 2 countries with People in High-Contact Cultures
What is France, Mexico, or Greece
This listening style emphasizes concern for other people's emotions and interest
What is Relational Style?
The tendency to mimic other people’s experience and expressions?
What is Emotional Contagion?
Researchers found Oncologists only replied with continuer statements only ____% of the time
(Chapter 7)
What is 22%
+600pts
Terms and phrases that are intended to mislead listeners by implying something they don’t actually say is…
What are Weasel Words?
Gestures that have a direct verbal translation are called...
What are Emblems?
These are mental shortcuts that help us interpret information quickly.
What are schemas?
The body’s multidimensional response to any event that enhances or inhibits a person’s goal
Primary emotions can combine in various ways to produce secondary emotions. A good example is jealousy, which, as we’ve seen is a combination of which three primary emotions?
(Chapter 8)
What is Anger, Fear, and Sadness?
+800pts
Defamation is language that harms a person's reputation or image and it comes in how many different forms?
What is 2?
What percent of meaning is transmitted nonverbally?
What is 65%-70%?
This theory says emotion depends on how we interpret a situation and our arousal.
What is the Schachter-Singer (Two-Factor) Theory?
When we experience ______, the amygdala causes our heart rate and breathing to go up, the pupils of our eyes to dilate, and our stress hormones to rise.
What is Fear?
The physiological component of emotions also affects how emotions get expressed. A prime example is...
(No chapter number for the big kahuna, Good luck! -Gigi)
What is the production of tears?
+1000pts