DEAR-MAN
We use our DEAR MAN skills when?
When we want to ask for something or are saying no
When you are working to maintain your self-respect and values, what skills are you using
The FAST skills
When I express how I feel before I ask for something, I am using what part of a skill from which skills set.
Express, from DEAR MAN
What's the first step of DEAR MAN
Describe the situation
What does the "I" in GIVE stand for
Interested (ex. putting the phone down, making eye contact)
Before making a request, what are at least two important factors to be mindful of?
Priorities, the relationship, timeliness, long vs. short term goals
What is an example of reinforcing your request?
"This would be really helping me out", "Thank you for taking time out of your busy schedule to hear me out", "This is something that would make me really happy"
If you are yelling at staff while making a request, what part(s) of the GIVE skill is missing
What is, Gentle, and Easy Manner
When you tell someone you understand their feelings, wants, difficulties, and opinions about the situation, you are using what part of the GIVE skill?
Validation
What does the "M" stand for in DEAR MAN?
What is Mindful (ex. Mindful or our tone, our body language, timing, are we staying on track)
Name all the GIVE skills
Gentle, Interested, Validate, Easy manner
What is interpersonal effectiveness?
Getting what we want, while maintaining the relationships and our self-respect.
Name all the DEAR MAN skills.
Describe, Express, Assert, Reinforce, Mindful, Appear confident, Negotiate
Name All the Fast Skills
Fair, no Apologies, Stick to your values, be Truthful
"They always get mad" or "I never get a yes, so why bother" are examples of what types of thoughts getting in the way?
Overgeneralization/ Worry thoughts