Removing subjective evaluations and words such as "should/n't, always, never" from self talk or communication with others.
What is non judgmental?
Expressing to the other person the reason why they should meet our needs
What is Reinforce?
Using a little humor or leaving your attitude at the door
What is Easy Manner?
Knowing what is important to you and what you will or won't compromise on to meet your needs and protect you self respect.
What is Stick to Values?
Meeting needs or wants
What is Objective Effectiveness?
Using your 5 senses to gather information
What is observe?
Letting the other person know how their actions are making you feel
What is Express?
What is Be Gentle?
Not saying sorry for things that are not your fault and not saying sorry excessively without changing behavior for things that are you fault
What is Apologize Appropriately?
Maintaining and strengthening current health relationships. Building new positive relationships
What is Relationship Effectiveness?
Doing what works
What is Effective?
Compromising on your needs and the other persons needs to create a win/win situation
What is Negotiate?
Looking at the other person, not interrupting, listening to their wishes
What is Interested?
Validating both your own feelings as well as the other person's feelings
What is Fair?
Validating our needs and wants and avoiding doing things that would make us feel guilty or bad about our actions.
What is Self Respect Effectiveness?
Using just the facts without elaboration or exaggeration to communicate
What is Describe?
Letting the other person know specifically what it is that you need
What is Assert/Ask?
Showing that you understand the other person's point of view.
Being honest about your needs and the other person's abilities. No exaggerations or excuses.
What is Truthful?
Being Specific, Measurable, Achievable, Reasonable, and Timely
What is a SMART Goal?
Doing things one at a time, refocusing when getting distracted
What is one mindfully?
Knowing that we deserve or have a right to our needs
What is Appear Confident?
When we assume what the other person might be thinking of feeling?
What is "Reading Minds"?
Taking into account capability, priorities, self-respect, authority, give and take, and timing.
What are Factors to Consider?
What is Interpersonal Effectiveness?