Theories
Communication Climates
Conflict
Non-Verbal Communication
Perception & Emotions
100

Describe two prominent theories talked about over this course.

What is Social Exchange Theory, Social Penetration Theory, Uncertainty Reduction, or Mark Knapp’s Stage Model?

100

Name two of the three disagreeing messages.

What are Aggressiveness, Complaining, and Argumentativeness?

100

An expressed struggle between at least two interdependent parties.

What is Conflict?

100

Kinesics (body language), Face and eyes, Vocal cues, Touch…

What are the types of Non-Verbal Communication?

100

The ability to re-create another person’s perspective and attempt to experience it from their point of view.

What is Empathy?

200

The purpose of this theory is to explain how closeness develops in a relationship.

What is Social Penetration Theory?

200

Lack of regard to the other person.

What is disconfirming?

200

A _ sends an aggressive message in subtle or indirect ways, thus maintaining the front of kindness.

What is a Crazymaker?

200

Repeating, complementing, substituting, accenting, regulate, and contradict.

What are the Non-Verbal Communication Functions?

200

_ is an active process of creating meaning by selecting, organizing, interpreting people, objects, events, situations, activities, and negotiating.

What is Perception?

300

This theory suggests that we seek out people who can give us rewards that are greater than or equal to the costs we encounter dealing with them.

What is Social Exchange Theory?

300

Complaining of the behavior & Complaining of the person.

What are the two types of Complaining?

300

Occurs when a communicator expresses criticism or demand that threatens the face of the person at whom it is directed.

What is Direct Aggression?

300

A quick flash of emotion that only lasts for up to five seconds and shows the true emotion of how they feel.

What is a Microexpression?

300

This is a generalization of all attributes based on one attribute.

What is the Halo-Effect?

400

In Mark Knapp’s Stage Model, it depicts the five stages of relational development. Name any two of the stages

What is initiating, experimenting, intensifying, integrating, or bonding?

400

Attacking the Critic, Distorting Critical information, Avoiding Dissonant Information.

What are the 3 types of defensive reactions?

400

This person refuses to fight. When a conflict arises, they leave, fall asleep, pretend to be busy, or keep from facing the problem in other ways.

Who is The Avoider?

400

Any geographic area to which we assume some sort of right.

What is Territoriality?

400

The ability to contract a variety of frameworks for viewing an issue.

What is Cognitive Complexity?

500

Altman and Taylor created this model and theory.

Who created the Social Penetration Theory?

500

This has five parts which are Behavior, Interpretation, Feeling, Consequence Statement, and Intention.

What is the Clear Message Format?

500

This person pretends to give in and then continues to act the same way.

Who is The Pseudoaccommodator?

500

This proxemics zone is defined as a distance of 4-12 feet.

What is the Social Zone?

500

Perception Checking has three parts to it. Name two of the three parts.

What is a:

1. Description of the behavior you noticed?

2. At least two possible interpretations of the behavior?

3. Request for clarification about how to interpret the behavior?