Culture
Perceptions of Self & Others
Verbal Messages
Non-Verbal
Listening
100

This refers to the beliefs, attitudes, and behaviors that a culture assigns to masculine and to feminine.

What is Gender?

100

This consists of your feelings and thoughts about your strengths and weaknesses, your abilities and limitations, and your aspirations and worldview

What is self-concept?

100

The subjective or emotional meaning of a word

What is connotation

100

These are how we add nonverbally express emotions in electronic communication.

What are emojis (or emoticons)?

100

The listening stage at which you learn what the speaker means and grasp both the thoughts and the emotions expressed.

What is understanding?

200

This is the process by which you learn the culture into which you are born.

What is enculturation?

200

The processes you go through to communicate the image of yourself that you want others to have of you

What is impression management?

200

These messages include all people present, acknowledge the relevance of others, and are normally considered polite

What are inclusive messages?

200

These are rules in a society about the appropriate performance of emotions in public.

What are display rules?

200

This involves judging the messages we receive in some way, including examining the speaker’s underlying intensions or motives

What is evaluating?

300

This type of culture stresses the importance of values such as power, achievement, hedonism, and stimulation

What is individualist?

300

The stage of perception that involves accessing the information you have stored in memory.

What is recall?

300

This is when you retain an evaluation of a person, despite the inevitable changes in the person.

What is static evaluation?

300

These are the spaces that you might call your own, such as your house, your room, or your desk/office.

What are primary territories?

300

A type of bias marked by refusing to listen to a speaker who presents a contradicting viewpoint or perspective from your own

What is close-mindedness?

400

These are variations in a language, primarily in grammar and semantics.

What are dialects?

400

When you assess someone’s behavior but overvalue the contribution of internal factors and undervalue the influence of external factors.

What is the fundamental attribution error?

400

The degree to which a word is general or specific.

What is abstraction?

400

This states that your facial expressions influence your physiological arousal

What is the facial arousal hypothesis?

400

The listening barrier where you assume you know exactly what a speaker is going to say and then tune out

What is premature judgement?

500

This is the psychological reaction you experience when you are in a culture hugely different from your own

What is culture shock?

500

The tendency to disregard outward signs of success and to consider yourself a fraud who doesn’t deserve to be considered successful

What is imposter syndrome?

500

The communication pattern in which you not only acknowledge the presence of the other person but also indicate your acceptance of this person, of this person’s definition of self, and of your relationship as defined or viewed by this other person

What is confirmation?

500

This is the term for a real or genuine smile.

What is the Duchenne smile?

500

This type of listening is trying to see the world as the speaker sees it, and to feel what the speaker feels.

What is empathic listening?