Respecting the privacy of both parties and keeping details secret.
Confidentiality
100
What communication style is the inability or unwillingness to express thoughts and feelings?
Passive
100
What are two physical signs of conflicts?
A knot in the stomach
Faster heart rate
A lump in the throat
Clenching fists
Cold or sweating palms
A sudden surge of energy
100
Name one way to respond to conflict.
Face the conflict
Ignore it
100
The exchange of thoughts, feelings, and beliefs between two or more people.
Interpersonal Communication
200
The process of ending a conflict through cooperation and problem solving.
Conflict Resolution
200
What type of communication style is when individuals try to get their way through bullying and intimidation?
Aggressive
200
What are two emotional signs of conflict?
Feeling cornered
Getting defensive
Wanting to cry
Not feeling valued
Wanting to lash out
Wanting to escape
200
What is one option for conflict resolution?
Negotiation
Mediation
Peer Mediators
200
A process in which specially trained people help others resolve their conflicts peacefully.
Mediation
300
Specific tools and strategies that help you maintain, protect, and improve all aspects of your health.
Health Skills
300
What communication style is where individuals express thoughts and feelings clearly and directly without hurting others.
Assertive
300
What is the cause of conflict when you are upset with a brother/sister for taking something of yours without asking?
Property Disputes
300
What are the four "I" Messages?
I feel
When You
I Think
I Want
300
Any disagreement, struggle, or fight.
Conflict
400
Taking action to influence others to address a health related concern.
Advocacy
400
What active listening technique is when you rephrase or summarize what the other person has said?
Reflective Listening
400
What cause of conflict is when a friend starts dating a boy/girl that you like?
Jealousy and Envy
400
Name one Refusal Strategy.
Say No in a firm voice
Explain why
Suggest Alternatives
Use appropriate Body Language
Leave is Necessary
400
The use of communication and often compromise to settle a disagreement.
Negotiation
500
Communication strategies that can help you say no when you are urged to take part in unsafe or unhealthful behaviors.
Refusal Skills
500
What type of Active Listening technique is when you feel what the other person feels as you listen?
Empathizing
500
What cause of conflict is when you are angry with your best friend for not taking his/her side?
Personal Loyalties
500
What is the Refusal Strategy for in the following situation?
Bryce - "It is just one drink, and it's only beer. Why won't you have some?"
Bethany - "I don't drink alcohol. It is against the law and against my family's beliefs."
Explain why
500
Students trained to help other students find fair resolutions to conflicts and disagreements.