The tendency to believe that everyone thinks the same way you do.
What is Ethnocentrism?
100
Viewing the world as the other person may see it.
What is cognitive aspect of empathy?
100
The better you know someone, the more accurately you can _____.
What is interpret their vocal cues?
100
You are likely to read in idea's that ____ and ______ that are essential for better understanding.
What is are not there and miss meanings?
200
_____ a great deal of information is communicated.
What is Silently?
200
Empathy is only created through...
What is a shared experience?
200
Through vocal cues, we can make inferences about our partners _____. (list 3).
What is mood, gender, age, education, nationality, attitudes, and personality?
200
Interpreting requires not only motivation, knowledge, and skill, but also ____.
What is social sensitivity?
300
Nonverbal dimension that affects the way that messages are interpreted and meanings are assigned.
What is Contexting?
300
A social intelligence that involves the ability to monitor one's own and others' feelings and emotions, to discriminate among them, and to use this information to guide thinking and action.
What is emotional intelligence?
300
Vocal dimensions account for up to ___ of the meaning assigned to messages.
What is one third?
300
Most ____ and _____ components of the listening process.
What is personal and complex?
400
List 3 of the nonverbal behaviors talked about.
What is facial expression, eye behavior, body movements/posture/gesture?
400
Your sensitivity to nonverbal communication and your ability to interpret another person's underlying feelings by taking into account indirect, nonverbal cues and situational factors.
What is the perspective aspect of empathy?
400
Silence can show ____ or ____ for the other person.