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Intake
Investigation
Definitions
General Knowledge
Where do I add/find that?
100
Who do you need to add to an intake?
Reporter; Child in need; Maltreater
100
Who creates the Investigation case
A supervisor
100
Casenote
Record of all activities, meetings, phone calls, etc
100
How long can ISIS be inactive before it times out?
60 minutes
100
Where do you edit contact information?
Person page/contact tab
200
What do you need to do before adding a new participant?
Search to see if they already exist
200
When do you create a safety plan?
With a SA A or SA B
200
Who is the primary client on a file?
The youngest child
200
What defines activity in ISIS?
Moving through the program, saving changes. Typing a casenote is not considered activity
200
Where do you find a list of expiring legals?
On the Home page - Legals pod
300
What are the 2 ways you can register a person?
While creating an intake or Caseworker Workspace - Register a Person
300
When do you dispose of allegations?
When closing a case at Intake; When closing at Investigation; When moving to an ongoing case
300
Participant
Can be any one involved in a file - child in need, maltreater, spouse, sibling, etc
300
What does ISIS stand for?
Intervention Services Information System
300
Where do you enter special cautions?
On the person page
400
What are the steps to get an intake approved?
Under Actions link, select "Make recommendation" Enter comments Under Actions link select "Submit for approval"
400
When are you not required to complete a Safety Assessment B before opening to an ongoing case
When a child is apprehended
400
Alternate ID?
Alberta Health Care number Social Insurance number Birth certicate number Driver's licence number Death certificate number
400
Where can you get support/get answers to your questions?
Help Guide; Coworkers; Support desk
400
Where can you access a Person Search?
Quick Links pod on the Home Page or The short cuts panel in the Caseworker Workspace
500
Name 2 types of intakes
- intervention intake - inter-jurisdictional intake - placement provider intake - PSECA intake
500
What do you need to do before submitting an Investigation to be opened as Ongoing?
Enter/attach a SA A and SA B; Enter a Face to Face alone with child contact note; Dispose of allegations; Submit for approval
500
What type of contact note is a "Face to face alone with child"
Interview with child
500
When do you close an ongoing case?
When the child turns 24
500
Where do you find a treatment services card?
Ongoing case page; Home page; Click on the toggle beside the child's name