Basics
100: What is one thing you should research before an interview?
a) Your favorite TV show
b) The company and its mission
c) Your friends’ weekend plans
d) Random trivia
B-The company and its mission
100: What should you wear to a job interview?
a) Pajamas
b) Professional or business casual attire
c) Gym clothes
d) Costume
B-Professional or business casual attire
100: What does “listen actively” mean?
a) Ignore what the speaker says
b) Pay full attention, nod, and respond appropriately
c) Think about lunch while they speak
d) Interrupt frequently
B-Pay full attention, nod, and respond appropriately
100: What should you do if you don’t understand a task?
a) Ignore it
b) Ask questions politely to clarify
c) Pretend to know
d) Walk away
B-Ask questions politely to clarify
100: What does “being dependable” mean?
a) Doing tasks on time and reliably
b) Forgetting tasks
c) Blaming others
d) Ignoring responsibilities
A-Doing tasks on time and reliably
200: What document should you bring extra copies of to an interview?
a) Grocery list
b) Resume
c) Movie ticket
d) Personal diary
B-Resume
200: Why is eye contact important?
a) It makes you look suspicious
b) Shows confidence and attentiveness
c) It is rude
d) Helps you cheat
B-Shows confidence and attentiveness
200: Why is speaking clearly important in an interview?
a) To confuse the interviewer
b) To show confidence and understanding
c) To waste time
d) It is not important
B-To show confidence and understanding
200: How should you respond if a customer is upset?
a) Stay calm, listen, and respond respectfully
b) Argue
c) Ignore them
d) Laugh
A-Stay calm, listen, and respond respectfully
200: Why is teamwork important?
a) Helps get work done efficiently and builds cooperation
b) You can do everything alone
c) Only your opinion matters
d) Teamwork wastes time
A-Helps get work done efficiently and builds cooperation
300: What is the purpose of a résumé?
a) To list your favorite foods
b) To show your work experience, skills, and education
c) To write your personal diary
d) To display your hobbies
B-To Show your work experience, skills, and education
300: Name two things that create a professional first impression.
a) Good posture and greeting politely
b) Slouching and avoiding greetings
c) Talking too fast and fidgeting
d) Looking bored and yawning
A-Good posture and greeting politely.
300: Which is a polite phrase to use during an interview?
a) “I don’t know”
b) “Thank you for your time”
c) “Whatever”
d) “You’re wrong”
B-Thank you for your time
300: Name one way to show responsibility at work.
a) Arriving on time
b) Complaining
c) Ignoring tasks
d) Gossiping
A-arriving on time
300: Which is an example of professionalism?
a) Respecting coworkers and following rules
b) Arriving late
c) Using slang
d) Ignoring instructions
A-Respecting coworkers and following rules
400: What is one appropriate question to ask an interviewer?
a) “What’s your salary?”
b) “Can I leave early?”
c) “What opportunities for growth are available?”
d) “Do you like movies?”
C-What opportunities for growth are available?
400: Which describes a professional handshake?
a) Limp and weak
b) Firm, brief, and confident
c) Very long and aggressive
d) None of the above
B-firm, brief, and confident
400: What is the difference between open-ended and closed-ended questions?
a) Open-ended can be answered with “yes” or “no”
b) Closed-ended require long answers
c) Open-ended require detailed answers, closed-ended are yes/no
d) They are the same
C-Open-ended require detailed answers, closed-ended are yes/no
400: How would you handle a disagreement with a coworker?
a) Yell
b) Listen, communicate calmly, and find a solution
c) Avoid the issue forever
d) Spread rumors
B-Listen, communicate calmly, and find a solution
400: Why is time management important on the job?
a) It helps meet deadlines and stay organized
b) It is not important
c) Only bosses care
d) You can procrastinate
A-It helps meet deadlines and stay organized
500: Why is arriving 10–15 minutes early important?
a) Gives a bad impression
b) Shows punctuality and respect for time
c) Gives you time to scroll social media
d) Allows you to eat breakfast
B-Shows punctuality and respect for time
500: Why does body language matter in an interview?
a) It shows confidence and professionalism
b) It is not noticed
c) It is unimportant
d) Only words matter
A-It shows confidence and professionalism
500: Which is an example of good active communication?
a) Listening carefully and asking clarifying questions
b) Interrupting to talk about yourself
c) Ignoring instructions
d) Using slang repeatedly
A-Listening carefully and asking clarifying questions
500: How would you handle multiple tasks at once?
a) Prioritize, ask for clarification, and manage time
b) Panic and do nothing
c) Quit
d) Only do the easiest task
A-Prioritize, ask for clarification, and manage time
500: Which shows maturity in a difficult situation?
a) Remaining calm and finding a solution
b) Complaining
c) Blaming others
d) Ignoring the problem
A-Remaining calm and finding a solution