Interview Basics
Most common opening interview question?
Tell me about yourself
Why do interviewers encourage candidates to use the STAR method when answering behavioral questions?
It helps candidates give clear, structured answers with real examples and measurable results.
If a candidate skips their interview prep what should you do?
Contact the AM/CSC right away!
A thank you note is not needed
What attire-related issue can immediately create a negative first impression during an interview? (Virtual and in person)
Wrinkled clothing, Overly casual attire, Strong perfume/cologne, Distracting accessories
How long should your interview answers be?
1-2 Minutes - Concise and Direct
What are two things candidates should research about a company before an interview?
Company mission or values and Industry or services
What type of work history may raise concerns for hiring managers if there is no clear explanation?
Job Hopping
TRUE
What colors are generally considered the safest and most professional for interviews?
Navy, black, or neutral colors.
If a hiring manager asks for a candidates interview availability how many options should you provide to sales?
2-3 days / 2-3 times per day
What does STAR stands for?
Situation, Task, Action, Result
What timeframe raises a red flag if a candidate does not get back for a interview request?
24 Hours
Should you re-confirm payrate prior to the interview?
TRUE
If a candidates on a video interview prep and has a messy background what would you recommend?
Blurring the background or setting a non distracting background
What is the expected prep method?
Video
What candidate behavior before an interview might signal reliability concerns?
Not responding to recruiter messages, Missing scheduled calls, Last-minute cancellations
What is one of the biggest red flags that can immediately impact a candidate’s chances during an interview?
Showing up late
You should send your thank you note directly to the HM
FALSE
Where should the light source be placed during a virtual interview?
In front of the candidate, not behind them, so their face is clearly visible.
How early should a candidate show up to a interview prep and interview?
At least 5 minutes
What behavioral question helps interviewers assess self-awareness and growth?
“Tell me about a mistake you made and what you learned.”
What questions should you ask if a candidate has other interviews outside of the WHF interview request?
How do your other interviews compare to the WHF interview?
Are you expecting any offers soon?
Has compensation been discussed for those roles, and how does it compare to the WHF opportunity?
FALSE
What are the 4 main things candidates should test before a virtual interview?
Internet connection
Camera and microphone
Lighting
Interview platform (Zoom, Teams, etc.)