Chapter 1-3
Chapter 4-6
Chapter 7-9
Chapter 10-14
Misc.
100

The 3 V's + B include visual, vocal, verbal and, this.

What is body language?

100

This type of question is most effective for encouraging a client to share their story.

What is Open-Ended?

100

This skill should be done when the client is done talking, when you need clarification, and when you are wanting to understand the main points. 

What is Paraphrase?

100

This type of professional helper coordinates community services for the benefit of the client, and very often the client’s family as well. 

What is Case Manager?

100

THIS refers to an instance of indirect, subtle, or unintentional discrimination against members of a marginalized group such as a racial or ethnic minority. 

What is Microaggression?

200

This is referred to as the process of gathering data, providing information and advice to clients, and suggesting workable alternatives for resolving concerns.

What is Interviewing?

200

This is referred to as using verbal and nonverbal skills to show you are attentive.

What is attending behavior?

200

THESE types of emotions include sad, mad, glad, scared, disgust,and surprise. 

What are Primary?

200

This technique involves changing one's perspective on an issue and, consequently, modifying the problem's emotional complexity to pinpointpotential solutions.

What is Reframe/Reframing?

200

The four pitfalls of ethical dilemma inlcude Conflicted agendas, Confused Roles, Cutting Corners, and THIS.

What is Professional Burnout?

300

Basic empathic listening skills inluce Questioning, Observing, Encouraging, Paraphrasing, Summarizing, and THIS. 

What is Reflection of Feeling?
300

This skill is described as pulling together and organizing the client’s conversations, supporting their thoughts, emotions and behaviors. 

What is Summarizing?

300

The five stages in The Five Stage Model include: Empathetic Relationship, Story and Strengths, Goals, Restory, and THIS.

What is Action?

300

The 3 major steps of confrontation involve listening, summarizing, and this. 

What is Evaluation/Evaluate?

300

This is referred to as the brain’s ability to change and reorganize itself throughout the lifespan.  

What is Neuroplasticity?

400

Facial expressions, gestures, mannerisms, and movements, breaking eye contact, shifting hands, or body - are all examples of THIS type of behavior.

What are nonverbal?

400

This, also know as 'mentalizing,' is the ability to mentalize the world of someone else.

What is Theory of Mind?

400

This type of counseling is described as the ability to influence a client to help them make decisions about their behavior, thoughts, feelings, and meanings. 

What is Decision Counseling?

400

The 5 levels of the client change scale  include Denial, Partial Examination, Acceptance, New Solution, and THIS.

What is Transcendence?
400

What skill is used to encourage clientns to explore their own meanings and values in more depth.

What is Reflection of Meaning?

500

THIS refers to the obligation to review information with clients so that they have the freedom to choose whether to enter into or remain in a counseling relationship and need adequate information about the counselor and the counseling process. 

What is Informed Consent?

500

THIS, also known as a perception check, helps to see how accurate your listening was. 

What is Checkout?
500

THIS brain structure is closely related to the total limbic system and has close connections with the prefrontal cortex, referred to as the emotional and cognitive driver responsible for taking information from the sense and passing it on. 

What is the amygdala?

500

THIS is when an interviewer intentionally shares personal information with a client during the therapeutic relationship. It can be verbal or non-verbal, and can include sharing thoughts, feelings, or experiences. 

What is Self-Disclosure?

500

Your book refers to THIS as the ability generalize the skills to situations beyond the classroom.

What is Skill Integration?