Show:
Fit of Applicant
Planning
Conducting the Interview
Ellen Video
Concluding the Interview
100
What is the most important type of capital in an organization?
Human capital
100
Give four examples of how an interviewer can establish a positive mood throughout the interview process
1. Smile often 2. Create a relaxed environment 3. be organized going into the interview 4. Make a good first impression (dress appropriately, firm handshake)
100
Who should initiate the handshake?
What is the interviewer
100
When Jim first walked in what type of atmosphere was he introduced to?
Friendly, open relationship that encouraged him to feel comfortable
100
What is an important thing to remember when conducting an interview?
Eye Contact
200
Name two thing that are associated with poor job fit
Job dissatisfaction, higher levels of job-related stress
200
The way you dress directly reflects the ________ of your company?
The image
200
What is a semi-structured interview?
There are several recommended questions under each topic in the agenda and the questions selected are most applicable to the candidate
200
What words (filler words) did Ellen prompt the conversation with?
"ugh uh", "right", "yup"
200
Name two ways managers are supposed to conclude their interviews
Clearly state the last question, summarize interview and ask if interviewee has any questions
300
Name one thing as interviewer provides to an employer
The opportunity to meet several candidates and screen them to find the ones most suitable for the organization
300
Explain what a double-barreled question is
A question that assumes a condition that the interviewee may not agree with but then class for the interviewee to support or defend the condition.
300
what are the three types of interview structures?
What is structured, semi-structured and unstrcutured
300
What format did Ellen conduct the interview in?
An unstructured format where questions were asked based off of current responses
300
As future potential managers, what is a task that is becoming increasingly important as we continue into the 21st century?
Conducting Effective interviews
400
What are some characteristics of the best talent to fill the job vacancy?
A person who is focused, skilled, confident and excited
400
What is the interview guide composed of?
The interview guide is an outline of the topics and sub-topics that will be covered along with related questions.
400
What is important about asking for negative information as well as positive?
This exposes hidden bias and gives a well rounded picture of the interviewee
400
What did Ellen do to signal that the interview was close to finishing up?
Informed Jim that they will be cutting to commercials shortly as well as gave the audience, both television and in house, a short summary of whats to come next in the interview
400
What are two key points to remember when explaining to the applicant that they did NOT get the job?
Making it clear to them why they did not get the job, provide an explanation and do not lie
500
According to HR consulting firm, Caliper, one of the main reasons for job turnover is?
A lack of job fit as a result of improper interviews
500
Explain the difference between funnel sequence and inverted funnel sequence?
Funnel sequence begins with general questions and moves toward more specific questions. Inverted funnel sequence starts with specific questions and moves toward more general questions at the end.
500
The orientation of the interview should include these three statements
What is the purpose, how he/she will achieve the purpose and how the information obtained will be used
500
What type of prove did Ellen use to continue conversation and clarify for the audience?
Clarification probe
500
What are two important things to keep in mind when explaining to the applicant that they DID receive the position?
Reiterate the qualities they were chosen because of, be professional