Front Desk
Frenzy
Competent Clinicians
Masterful MA’s
Show me the money!
Grab Bag
Business as Usual
100

Patients check in on this

What is Phreesia?

100

Allie, Rachel, Chris, Bethany and Sarah

Which clinicians are nurse practitioners?

100

Height weight blood pressure pulse respirations temperature

What are vital signs?

100

Malaika, Karen and SaRonda

Who handles billing/patient accounts at Intown?

100

14 years

How long as Intown been open?

100

Finance and operations director

Who is Teresa Andrews?

200

Assigning dates and times for a patient to be seen in the office

What is scheduling?

200

CEU

What is continuing education unit?

200

Brand names for 15 month vaccinations

What is ActHib; Infanrix or Daptacel, Varivax?

200

Places value on services offered at the physician’s office

What is a CPT code ?

200

The last person in the office

Who is responsible to lock all doors, turn off lights and set alarm?

200
Dr. Sells, Dr. Bataille and Teresa

Who makes up our Leadership Team?

300

Two Rings Maximum

How many rings should a phone call be answered? 

300

Worlds best Physican Assistant

Who is Sheena White?

300

Everyday at 6 pm 

What is lab pickups?

300

Checks and submits each claim to insurance

Who is Malaika?

300

Lori Heard

Who is in charge of referrals?

300

Responsible for ordering supplies


Who is Teresa?

400

Every day at 7:50am

What time are you to report to the office and be ready to work? (Except early staff)

400

Order vaccines in chart prior to any vaccine preparation. 

What is the job of the clinicians?

400

Site used State Wide

What is GAMMIS?

400

It can take 7-14 business days. 

What is expedited reprocessing?

400

Howland

What is Dr. Sells maiden name?

400

Manages and orders books for Reach out and Read

Who is Dr. Bataille?

500

Every Monday

What day of the week are flowers delivered?

500

Responsible for diagnosis, treatment and management of childhood illness

Who are the Intown clinicians?

500

Phenylketonuria 

What is PKU? (this is one of the disorders we screen for on the newborn screen - there are 35 in total)

500

This visit costs $177.79

What is a 6 month routine visit?

500

Greet everyone with a smile

What is the responsibility of all Intown team members?

500

Intown’s financial and strategic planner. 

Who is Dr. Sells?