Chapter 8, Interpersonal
Two-way interactions between people who share emotional closeness and treat each other as unique individuals.
What is interpersonal communication?
An expressed struggle between interdependent parties
What is conflict?
A complete sentence that describes precisely what a speaker wants to accomplish.
What is a purpose statement?
A constantly changing organizational aid used in planning a speech.
What is a working outline?
The level of commitment and attention that listeners devote to a speech
What is audience interaction?
The degree to which people like or appreciate one another, whether they display that outwardly or not.
What is affinity?
Actions and words that imply a lack of agreement or respect for another person
What are disconfirming messages?
A consideration of characteristics, including the type, goals, demographics, beliefs, attitudes, and values of listeners.
What is audience analysis?
An organizing plan for a speech based on time.
What is chronological organization?
Graphic devices used in a speech to illustrate or support ideas
What are visual aids?
The idea that relationships are worth maintaining if the rewards are great than or equal to the costs involved.
What is Social Exchange Theory?
Verbal and nonverbal messages that ridicule or belittle another person
What is contempt?
A computerized collection of information that can be searched in a variety of ways to located information that the user is seeking
What is a database?
An organizing plan in a speech that arranges points according to their physical location.
What is spatial pattern?
A visual aid that divides a circle into wedges, representing percentages of the whole
What is a pie chart?
As they have gotten to know each other, Ben and Emilia discuss a wide arrange of topics and disclose personal information. This best exemplifies the theory...
What is Social Penetration Theory?
Mark makes a joke about Sally being lazy. This offends her and she responds defensively. They begin to argue. This best represents...
What is a relational spiral?
Derek delivers a speech that is mostly memorized but he uses notes.
What is extemporaneous speaking?
Vik says phrases throughout his speech to signal to the audience which point of the speech they are at. Ex: first, second, third
What are transitions?
Grant has a portion of his speech where he encourages the audience to get involved by writing something on the board.
What is audience participation?
Margo points out that Jose is a very good writer. Jose had never realized his writing is good before. This best represents...
What is the Johari Window?
Steve feels he is not getting enough quality time with his partner. He expresses his need for more quality time and how it feels to miss his partner directly to them in a calm tone. This best represents...
What is assertive communication?
Beth is unexpectedly asked to give an update about her team's project at a meeting. She quickly plans a speech in her head.
What is impromptu speaking?
Millie tells a personal story about getting into a car wreck and relates it to her topic Road Safety.
What is an anecdote?
Sarah is overwhelmed with how much information there is about her topic and is not sure where to start. She is stressed thinking of all the information she needs to learn.
What is information anxiety?