Communication
What is communication?
An attempt to understand and/pr to be understood
What is hearing?
Simply receiving sound waves
Speech mechanism
What is the unique sound of one's voice?
Pitch
What are the speech model components in order?
Speaker, message, listener, feedback
What is the last step of the speech model process?
Feedback: Listener reacts to message in a verbal or nonverbal way
What is listening?
Understanding and interpreting sound in a meaningful way
What is the vibration that is the first audible speech sound?
Phonation
What is producing vocal sounds through pitch, rate, quality, volume, articulation, and pronunciation?
Vocalization
What are external sources of breakdown in communication (communication failure)?
Noise, defective hearing, lack of attention, or incorrect speech
What is the difference between formal and informal communication?
Formal communication is found in lectures, political speeches, religious services, or job interviews whereas informal is found in socializing with friends and other similar situations
Content message, appeal of speaker, external distractions, emotions, clarity of language, selective perception, inappropriate feedback, and internal distractions
What is resonation?
It's the bouncing around of sound after the first audible speech sound is produced
What is rate when it comes to speaking?
The fast or slow quality of one's voice
What percentage of all communication is verbal?
35%
What are examples of verbal and nonverbal communication?
Verbal: conversation, job, presentation
Nonverbal: gestures, facial expression, tone of voice)
Turns or walks away from the speaker is an example of which type of nonverbal feedback?
Ugly
What is articulation and what are two examples of articulators
Articulation is when the amplified sound changes into an actual word by molding it into various consonant and letter sounds
Examples of articulators are tongue, lips, lower jaw, and soft palate
What is stage fright?
Fear, the body is preparing for a physical emergency
What is an example of internal distractions?
Day dreaming
What is one way that nonverbal communication can enhance verbal communication?
Facial expression, body language, or tone of voice
Asking questions which are off topics or which have already been asked is an example of which verbal feedback?
Bad
What are two examples of articulation problems?
Missing or improperly arranged teeth, defectives soft or hard palates, and malfunctioning haws, lips, or tongues
What are conditions that might affect vocal production? Name three
Head cold, sinus infection, broken rib, missing front teeth, swollen tongue, broken jaw, severe chest congestion, or swollen vocal cords
What are the four purposes for listening?
Listening for pleasure, to evaluate, for information, and to analyze