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Vocabulary
Theories
Structures
Mgmt Tasks
Chance
100
Process by which managers distribute and entrust activities and related authority to subordinates in the organization.
What is delegation
100
Early school of management theory from the Industrial Revolution that seeks to answer two questions: how to increase the output of the average worker and how to improve the efficiency of management using problem solving steps. Frederick W. Taylor, Frank and Lillian Gilbreth, Max Weber, William H. Leffingwell
What is Scientific Management
100
The traditional management model that transmits authority from the top level through successive levels of management to the workers at the lowest operative level
What is pyramid
100
Motivating individuals and influencing group activities to accomplish objectives
What is leading
100
related to productivity on the job but are external to the job itself; i.e. pay, working conditions, company policies, and quality of supervision
What is hygienic factors
200
The person responsible for planning, organizing, and controlling the information-processing activities and for leading people in attaining the organization's objectives.
What is administrative office manager
200
Management theory that calls attention to the importance of the individual within the organization stating that objectives are set and achieved by individuals. Elton Mayo, Hawthorne
What is Human Relations Approach
200
brings groups of people from different disciplines together to work on a semi-permanent basis
What is cluster
200
Using computers to observe, record, and review and individual's use of the computer
What is computer monitoring
200
Means continuing steadfastly and being committed
What is persistance
300
Use of information unavailable to the public
What is insider trading
300
Management theory with an emphasis on the overall approach to the administrative problems of management; seeking effective means of directing the business firm as a whole. Henri Fayol, Mary Follett
What is Total Entity Management
300
Flexible and linked networks that easily use the Internet, email, fax machines, and multiple communication devices when conducting business where cross-functional teams and job reassignments are common.
What is virtual
300
Devising ways of ensuring that planned performance throughout the process is actually achieved
What is controlling
300
Preparing for work, selecting job opportunities, making early career choices, making mid-career choices, making late career choices.
What is Stages of Career Development
400
Also known as human engineering, is an applied science devoted to incorporating comfort, efficiency, and safety into the design of items in the workplace to satisfy the physical and psychological needs of workers.
What is Ergonomics
400
Theory of management that focuses on managers recognizing that the needs pattern of each worker is different and should not assuming that a single approach can be used to motivate all workers. Douglas McGregor, Frederick Herzberg, Peter F. Drucker
What is Behavioral Science Approach
400
The organization structure that is relatively flat with salespeople and sales support people on top, making the key decisions. "Use your best judgement at all times" policy.
What is inverted pyramid
400
looking for evidence of a more positive, less catastrophic, view of some change
What is reframing
400
A psychologist who developed a theory of human motivation and came up with one classification of human needs
What is Abraham Maslow
500
Fundamental change in the assumptions we make about a certain body of knowledge.
What is a paradigm shift
500
Use of quantitative methods along with the organization's human and capital resources to improve all processes, performance in every functional area, and the degree to which the organization meets the needs of present and future customer suppliers. W. Edwards Deming, William Ouchi
What is Quality Management
500
Typically consists of three layers. The top represents those who formulate a vision for the organization and see to it that the vision becomes reality. The middle layer carries out a coordinating function for diverse lower-level activities. The lower layer typically consists of technical specialists.
What is hourglass
500
Understand and use this concept to help diverse groups of people feel comfortable in the workplace; global etiquette
What is cultural literacy
500
A company where workers are more concerned with their boss rather than with customers
What is entrenched bureaucracy