Social Welfare & History
Roles & Practice
Key Concepts
Poverty & Systems
Diversity & Social Justice
100

These early institutions provided shelter and care for people who were poor, elderly, or unable to work.

Almshouses

100

This role connects clients to resources and services.

Broker

100

This perspective looks at how environment impacts a person’s situation.

Person-in-environment

100

This type of poverty is based on a minimum level of basic needs.

Absolute poverty

100

This term means unfair treatment based on prejudice.

Discrimination

200

This law created categories such as the “able-bodied poor” and the “impotent poor.”

Elizabethan Poor Law of 1601

200

This role coordinates services and takes primary responsibility for client care.

Case manager

200

This principle supports a client’s right to make their own decisions.

Self-determination

200

This term describes society being divided into social classes with unequal access to resources.

Social stratification

200

This concept refers to reflecting on your own biases and learning from clients.

Cultural humility

300

This perspective views social welfare as a normal and necessary function of society.

Institutional view

300

A social worker fighting to change unfair housing policies is acting as this.

Advocate

300

A social worker focusing on strengths and abilities rather than deficits is using this perspective.

Strengths perspective

300

This theory is criticized for “blaming the victim.”

Culture of poverty theory

300

Believing your culture is superior to others is called this.

Ethnocentrism

400

This perspective sees social welfare as a last resort, or “charity for the unfortunate.”

Residual view

400

A neutral third party helping two people resolve conflict is acting as this.

Mediator

400

The final step in the problem-solving process is this.

Follow up / evaluate outcomes

400

When someone is considered poor compared to others in society, this is used.

Relative poverty

400

Attributing fixed, often inaccurate traits to a group is called this.

Stereotyping

500

This perspective focuses on planned social change and improving well-being alongside economic development.

Developmental view

500

A social worker organizing a group to challenge power structures is acting as this role.

Activist

500

This term describes the emotional strain that can occur when helping professionals are repeatedly exposed to clients’ trauma.

Compassion fatigue

500

This approach defines poverty based on comparison to average income levels.

Relative approach

500

This term refers to unequal outcomes in areas like health or education across groups.

Disparity