PROFESSIONAL ETIQUETTE
What is the proper greeting in a formal interview?
Firm handshake, eye contact, professional title, confident tone.
In some cultures, what replaces a handshake?
Bowing
You are introducing your manager to a client. Who do you address first?
The client (higher importance externally).
Is slang appropriate in formal introductions?
No
What type of communication is a handshake?
Non-verbal communication
Who should be introduced first in a business setting?
The higher-ranking or senior person.
Why is eye contact not universal?
In some cultures it may be seen as disrespectful.
At a networking event, what should you include in your introduction?
Name, role, company, and brief context.
Is it appropriate to check your phone while being introduced?
No
What does posture communicate?
Confidence or lack of confidence.
What title should you use if unsure?
Mr., Ms., Dr., or their professional title.
In certain cultures, physical contact between genders may be restricted. What should you do?
Wait for the other person to initiate.
A colleague interrupts during an introduction. What should you do?
Politely regain control and continue.
Should you smile during greetings?
Yes
Why is tone of voice important?
It conveys professionalism and confidence.
Why is punctuality important during introductions?
It reflects professionalism and respect.
Why is using titles important internationally?
It shows respect and status recognition.
If meeting virtually, what replaces a handshake?
Clear greeting, eye contact through camera, smile.
Is a weak handshake recommended?
No
What is active listening?
Paying attention, nodding, and responding appropriately.
What is appropriate business attire considered part of?
Professional image / non-verbal communication.
What should you research before international meetings?
Greeting customs and cultural norms.
What tone should be used in formal settings?
Polite, confident, professional.
Should you adapt greetings for cultural differences?
Yes
What builds strong first impressions?
Confidence, respect, professionalism.