Helping Relationships
Cultural Awareness
Exploration Stage
Insight Stage
Action Stage
100

Roger's three core facilitative conditions

What are empathy, unconditional regard, and genuineness

100

intentional or unintentional verbal, nonverbal, & environmental slights, snubs, or insults that communicate hostile, derogatory, or negative messages to target persons based solely on their marginalized group membership

What are microaggressions

100

Goals of the exploration stage (name at least 2)

What are establishing rapport, attending and listening, helping clients explore thoughts and narratives, facilitating emotion, learning about clients

100

Transference

What is clients' projections of previous conflicted relationships onto the therapist

100

Role playing being assertive in a session and providing coaching

What is behavioral rehearsal

200
The three stages of Hill's model

What are exploration, insight, action

200

Cultural humility

What is ongoing self-reflection, accurately understanding one's limitations, and being open to learning about clients' cultures without judgment or stereotyping

200

"So I'm hearing that you got in a fight with your roommate this week."

What is reflection/restatement of content

200

"On the one hand, you are saying you don't want him to contact you. But on the other hand, you keep looking at your phone to see if he has."

What is challenge

200
"What would it look like to have that difficult conversation?"

What is open question for action

300

The therapist's emotional responses to the client

What is countertransference

300

The discomfort a white person experiences when discussing race or racism

What is white facility

300

"What was going through your mind when she told you that?"

What is open question for thoughts

300

An intervention that goes beyond what a client has overtly stated or recognized and presents a new meaning, reason, or explanation for behaviors, thoughts, or feelings so clients can see problems in a new way

What is interpretation

300
Goals of action stage (list at least 2)

What are exploring clients's feelings and thoughts about action, exploring new behaviors, helping clients decide on action, teaching skills, providing feedback about attempts to take action, helping to evaluate and modify action plans

400

Bond, agreement on goals, agreement on tasks

What are the three elements of the working alliance

400

A counselor’s deliberate and intentional efforts to discuss racial, ethnic, and cultural concerns that may impact the client’s presenting concerns

What is broaching

400
"Today we talked about your relationship with your dad, and how you find some similarities between that and the relationship you have with your boss at work. You identified challenges in both relationships related to wanting to please, and having a hard time being direct out of a fear of disappointing."

What is a summary

400

"I notice that each time we talk about your brother, you move quickly to another topic. I wonder what's going on there?"

What is immediacy
400
"When I am really anxious, I use the 54321 grounding strategy and it is usually effective."

What is disclosure of action strategies

500
The difference between feeling pity or sorrow for someone, versus nonjudgmental accepting them while imagining their experience and communicating that to them accurately 
Sympathy vs empathy
500

Intersecting identities

What is exploring how a client's multiple social group identities intersect and how oppression is compounded when one belongs to more than one marginalized group

500

"It sounds like you felt devastated when she said that."

What is a reflection of feeling.

500

"What connection do you see between growing up with an inconsistent mom and the anxiety you feel with your partner?"

What is open question for insight

500

"Having a specific place to study helps us to concentrate and avoid distractions."

What is providing information