How does it work?
List four dashboards you should have bookmarked to perform your job.
Resources
List of Users
Crews
Crew Status
Crew Shift Time Logs
Service Contracts
Customer Premises
DVIR Survey
Reset User Password
Work Orders
Assets
Tovar- Game Plan
Every time you see blue text in KloudGin, it is a ________.
Clickable hyperlink!
What is the Tenant Name when logging in to KloudGin?
AeroSnow
What is the Funnel/ Martini Glass used for?
Filtering within the whole dashboard.
What is the first document you should open at the beginning of your shift?
22-23 Shift Assignments
Just like an excel formula, every dashboard in KloudGin must be aligned with the proper ________ to receive the correct results.
A pencil icon in the column header means that the column can be _______.
How do you bookmark a dashboard?
Click the star next to the open dashboard's name.
How do you pin a filter to the main dashboard screen?
Click the pin beside the filter name when in the funnel/ filter menu.
Where would you find military time conversions, KloudGin billing types, and tips on how to use the volume mixer?
The Tips tab of your Workbook.
List two things that KloudGin has the capability to track and report.
1. Payroll – Clock-Ins and Outs
2. DVIR’s
3. Fleet Maintenance
4. Fleet Inventory
5. Purchase Orders
6. Vendor Partner Portal
7. Surveys
8. Photos
9. Proof of Service
10. GPS Tracking of Assets and Resources
To quickly copy any field in KloudGin, simply _________.
Double click the field.
How do you open a dashboard in a new window?
From the bookmarks menu, right click the dashboard name and select "open link in new tab".
How can you tell how many filters have been applied for the displayed results?
The number beside the funnel in the upper right-hand corner.
What document should be opened in app and stay open throughout your entire shift for fast access?
An employee will not be able to clock in via the KloudGin app if their information is not aligned in what three dashboards?
Resources, List of Users, Crews.
If you accidentally hit _________ on any dashboard, alert your supervisor IMMEDIATELY.
Copy
How do you ensure you are viewing the most up-to-date information in the displayed results of a dashboard?
Green refresh button at the upper-right hand side of the dashboard's screen.
What filter MUST be applied when available in a dashboard?
Organization = Tovar Snow
Where would you locate step by step instructions with images to help walk the field through the KloudGin mobile app?
Teams > Operations Support Team > Training Material Folder > KG Mobile App- Android & KG Mobile App- IOS
What does your role in KloudGin determine?
The level of access you have in KloudGin.
In the Crew Status Dashboard, if a crew member becomes stuck in "Activity in Progress", you must end the _________ shown and use the __________ to change their status to ________ before they can clock out.
Work Order, Reset Crew Status, Activity Ended
What is important to remember after customizing columns and filter settings in a set view?
The search bar at the top of the dashboard you are in will return results from ______.
ONLY the page displayed.
If you are stuck during a call and cannot find the information you need, what should you do?
Reach out to your team via teams chat or mute the caller and ask in the teams meeting.