The 4 processes in management.
What is leading, controlling, organizing, and planning?
List the 3 roles in management. (Mintzberg's Managerial Roles)
What is informational, decisional, and interpersonal?
Four skills managers need to be successful
What are technical, conceptual, interpersonal, and political?
Management level that sets goals for specific areas of the business.
What is Top Managers?
Moral principles that govern right and wrong conduct.
What are ethics?
People who direct other people.
What are managers?
The role that monitors changes inside an organization, disseminates information, and is a spokesperson.
What is the informational role?
Skills managers need to understand and work well with people.
What is interpersonal skills?
The level of management typically comprised of CEOs, CFOs, and Presidents
What is the C-Suite?
The capacity that any given channel has to help you communicate with other people.
What is bandwidth?
This function is responsible for creating a detailed action plan aimed at some organizational goal
What is planning?
The Entrepreneur, Disturbance Handler, Resource Allocator and Negotiator
What is the Decisional role?
The skills that help managers analyze complex situations in order to solve problems.
What are conceptual skills?
A manager who works closely with individual employees.
What is First Line Managers.
A reference guide prepared for each staff position and major project in a unit to provide cadets relevant information to do their jobs.
What is a continuity book?
Which function deals with measuring performance, comparing present performance with standards, identifying deviations from standards, and taking corrective action.
What is controlling?
Communicates with people inside and outside the organization to keep things running smoothly
What is a liaison (interpersonal role)?
What are technical skills?
This level of management is responsible for developing and implementing strategic actions plans needed to achieve the organizational goals.
What is Middle Managers?
The shared knowledge and experience of an organization.
What is institutional memory?
A systematic group, arrangement, or structure of people brought together for a specific purpose.
What is an organization?
Double Jeopardy---worth 1000 points
The three positions that managers play in the interpersonal role.
What is figurehead, liaison, and leader?
Skills managers use to get the resources needed for their organization.
What are political skills?
People who work directly on a task and have no authority over anyone else.
What are Operatives?
Double Jeopardy---worth 1000 points
A well-known guide to parliamentary procedure.
What are Robert's Rules of Order?