Report to work on time; avoid absences and tardiness
WHAT IS THE Dependability
100
PATHOLOGIST
ONE WHO STUDIES DISEASE
100
3 rings
What is answering the phone Promptly
100
Approval from an organization by meeting established standards
WHAT IS Accredation
100
What is drawn 3rd if there is no blood cultures
SST
200
Report errors when they are made
WHAT IS THE Honesty and Integrity
200
GYNECOLOGIST
ONE WHO STUDIES WOMEN
200
Hello my name is....
What is identifying yourself
200
Demonstrated proficiency in a particular area of practice by passing an exam; some states require certification
WHAT IS Certification
200
what is drawn 6th if you have no SST to draw
Pink
300
You must learn to communicate effectively with patients and co-workers
WHAT IS THE Interpersonal skills
300
PHLEBOTOMIST
ONE WHO COLLECT BLOOD SPECIMENS
300
Name of caller, date and time of call, ask questions, do not place the caller on hold, only give accurate information
What is writing everything down.
300
to remain certified
WHAT IS Continuing Education
300
TO EXAMINE BY TOUCHING WITH THE FINGERS
WHAT IS PALPATE
400
Be sympathetic and understanding; retain professional distance to do job efficiently
WHAT IS THE Professional Detactment
400
PODIATRIST
ONE WHO TREATS THE FEET
400
Tone of voice
What is smiling when speaking
400
American Certification Agency for healthcare Professionals (ACA) National Accrediting Agency for Clinical Laboratory Science (NAACLS) National Healthcare Association (NHA)
What are Organizations that provide Accreditation, Certification or continuing Education
400
THE ABSENCE OF LIVING MICROORGANISMS
WHAT IS STERILE
500
Be sensitive to patients’ concerns; reassure anxious patients
WHAT IS Empathy and Compassion
500
OPTHAMOLOGIST
ONE WHO STUDIES VISION
500
When you are not sure what the caller means....
What is ask Questions
500
All information regarding a patients condition
WHAT IS Confidentiality
500
INVASION OF THE BODY BY BACTERIA, MOLDS, VIRUS,
OR PARASITES