Confidentiality and Boundaries
A word that describes a good mentor
What is "supportive," "encouraging," "trustworthy," "role model"
The period that The Insider is an e-mentorship program
What is the summer
Words to preface sharing of experiences, rather than giving advice
What is "Personally..." or "In my experience..."
What is Quercus
One thing to consider when reflecting upon an event
The email address you will use to communicate with mentees
What is an Innis Insider email address
A term that refers to rules for acceptable online behaviour, governing communication on the internet
What is netiquette
The name of one Office of Student Life staff member
Steve Masse, Sana Imran, Jenny Owens, Holly Andrews, Kimiya Karbasy, Dylon McLean, Madi Frost, Dianthi Fernando
The platform where all resources are stored, announcements are posted, and conversations are had between mentors
What is Microsoft Teams
Academic calendar, cultural calendar, existing events on campus, commuter friendly times
The time frame mentors have to respond to mentee emails
What is 48 hours
The length of time after which you would set an "out of office" automatic reply
What is more than 72 hours
The campus location where in-person Peer Support Program appointments are offered
What is Robarts
Required frequency of Insider Links
Minimum of one hour, once a month
The minimum notice that you should provide a mentee for an upcoming event
What is one week
The communication channel that we recommend not sharing with mentees
What are personal social media accounts
Something to be mindful of to create an inclusive online environment
Make a point of sharing and learning pronouns; using gender-neutral language; not making assumptions; defining acronyms; professional language; warm and friendly tone
The names of our Lead Mentors
Kelly, Coco, Eli, Mandana
The platform that sends biweekly emails to incoming students over the summer on behalf of mentors
What is Mailchimp
A list of tasks with the dates that they should be completed by
What is a critical path
The concept of reporting up to treat private student information with discretion
What is "up not out"
The email address that you will CC on all emails to mentees
What is emp.innis@utoronto.ca
Things to include in a referral email
Contact information for the resource, brief description of services, and personal anecdote (if applicable and comfortable)
Three potential ideas for an Insider Link
Office hour, grab food, explore the city, online games, study session, watch party, attend an existing event
The words that SMART goals stand for
What is "specific," "measurable," "actionable," "realistic," and "timely"