A meeting (usually face to face) where questions are asked and the investigator attempts to illicit facts or statements from the interviewee
What is an Interview
100
This is the single most important aspect in conducting an interview.
What is Preparation
100
A questioning session in which a questioner attempts to get information from someone who is believed to be involved with a situation or who may have information which could be of use
What is an Interrogation
100
Before conducting a Statement, the investigator should _____________ themselves to the facts of the incident
What is Familiarize / Educate or Prepare
100
These questions are designed to require a precise
answer, usually “yes” or “no.
What are Closed Questions
200
A formal account of events given by a witness, defendant, or other party
What is a Statement
200
These techniques should be used after the details have been provided. This helps to clarify any mis-communication and gives the interviewer a better understanding
What is Summarizing and Paraphrazing
200
Most interviews conducted by investigators will be ______________ in nature
What is Non-Accusatory
200
The investigator’s demeanor should be this
What is non-accusatory and non-judgmental
200
This is one way that the interviewer may keep him or herself and the subject on track, occasionally doing this.
What is Paraphrase
300
influencing the interviewee (directly or indirectly) to respond in a way that he or she did not intend to or distort his or her communication to please the interviewer
What is Interviewer Bias
300
Using this technique you repeat, repeat repeat certain words to gather more information or jog the individuals memory to remember.
What is Echoing
300
Developing a relationship with the witness
is an often overlooked tactic to ease
anxiety, improve a witness’ cooperation,
and increase the likelihood of open and
truthful responses
What is Building Rapport
300
The ability to express one's thoughts in symbols, words, gestures, voice intonation and inflection and body language
What is Communication
300
These should be clear, concise and easily understood
What are Questions
400
These are the three most important "traits" that all investigators should exhibit when conducting interviews
What is Empathy, Communication and Professionalism
400
When conducting interviews and statements, investigators should "keep these to themselves"
What is Opinions
400
A lack of bias, judgment, or prejudice. Maintaining one's ______________ is essential for investigators
What is Objectivity
400
An individual will do this when they realize that the consequences of truthfulness are more than the desirable than the continued anxiety caused by deception
What is Confess
400
This is when the investigator explains the reason he/she has contacted the subject and will need answers to questions he/she has prepared
What is the Opening Statement
500
This should be considered carefully when setting up the interview
What is the Location
500
When conducting statements and interviews investigator should not only ask questions they should also ___________
What is Listen
500
Questions where yes or no answers
are not appropriate, and may need elaboration. These
questions encourage a monologue and narrative type
response
What are Open Questions
500
Questions should be kept_______
What is Simple
500
You should always do this at the conclusion of the interview or statement
What is Reconfirm pertinent information, thank the subject and ask permission to follow up at a later date