Cost Centers
"Invoicing/is/the/best" is a valid Cost Center. Explain why/why not.
Cost Centers cannot have special characters like / , & ^ % in them.
We issue credits on an agreement that is billing Statement on 5/3/24, when will the customer see the credits?
In an agreement, if there are 3 emails to send invoices to, please describe how spacing and characters would be laid out.
ryangrade@gehealthcare.com; arthur.kelley@gehealthcare.com; accountspayable@sharedimaging.com; holly@sharedimaging.com
If your pool is exhausted (Dollars, Replacement Parts), can you deduct from it?
No.
If CPS credits an invoice today, and it rebills, when will the customer see the PDF copy? Hint: This is a Standard Invoice.
If done before 4pm, it *should* show next day in Box.
True or False: Cost Centers show on a Standard Invoice
False. They only show on a Statement Invoice.
Define IGT and what it means.
IGT = Invoice Group Type. IGT is a way to group agreements to identify or invoice together. **They don't need to be on Statement invoicing to have an IGT.
If you have an agreement with 250 lines, explain a way to look up in Siebel if there is an overflow agreement.
Options: Run the Invoice Group Type under Agreements, Run the Account # from the agreement you're in under the Account Module
If loading a new asset level pool, should it be loaded under a System ID?
DAILY DOUBLE - Is a SID needed for the MSA for Account Level Pools.
No, it should have an Admin SID.
DAILY DOUBLE - No, MSA should contain no Assets. It can have a Psuedo Asset Name.
If you're setting up a new Statement Agreement, what should the backbill preference be?
Apply Right Away or Apply to Next Invoice
Apply to Next Invoice
If your paperwork has a cost center that is different than what is in Siebel, please define next steps.
SSOS = we need to put a note in the case for CPS to update. CPS = we need to update under Dept Cost Center.
What is the difference between a Siebel invoice and an Oracle Invoice?
Siebel Invoice relates to 1 SID specifically while Oracle invoice groups together by agreement.
If a delete is dated 5/31/2024, describe the date this will terminate and credit.
It will term 5/30/24 and credit 5/31/24.
If you have a modify addendum to an Account Level Pool, how many agreements will be touched to make the change?
Two. (1) the billing agreement for the dollar change (2) the MSA for the entitlement and decrement change.
On the invoice the customer sees, which of these fields will show what was typed in? Credit/Backbill Rebill Comments, External Comments, Internal Notes
If CPS - DAILY DOUBLE. Should we be entering comments in Credit/Backbill Rebill Comments on Rebills?
External Comments
DD: No, it is only required on credit memos.
True/False: A Cost Center in caps will print separate than a Cost Center in lower case.
THEDACARE vs Thedacare
True.
Explain the difference between Standard and Statement invoicing.
Standard = Invoices come out 1x per month in PDF format and can be sent either USPS or via email. Statement = These come out 1x per month and can combine multiple agreements into one invoice due for the customer. They come with both Excel and PDF copies and are only available to be emailed.
If you have an addendum with Deletes and Adds, should the MSO approve in the case?
No, MSO approval is not needed for mixed addendums.
Describe your process to find if there is an MSA related to an account.
Take the Ship To Account on the agreement and search in the Account Module/Agreements Lower Deck to see if there is a 'type' of Master Service Agreement.
If you perform a credit/rebill, what is the cut-off time for the invoices to export?
4pm (this changes with Daylight Savings Time)
Explain the difference between a Cost Center and a PO.
A Cost Center is a SID specific identifier while a PO is Agreement specific.
CPS ONLY: If the Invoice Group Account is not available to select, please define next steps to rectify.
We need to affiliate the Ship To Account to the Invoice Group Account.
If an agreement has a Continuity line, and has variable inflation, what needs to happen to invoice correctly?
We need to mark the line as inflation exempt. (Not the Agreement, the line).
Describe which type of pool is always inflation exempt.
Any Account Level Pool with Dollars (Parts Dollar Pool, Labor Dollar Pool, Parts & Labor Dollar Pool). Others: TIP Elevate, Continuity, etc.
True or False: If you update a PO on 3 out of 10 SIDs on an invoice, you should do a full credit/rebill on the Oracle #.
True. If the whole invoice is being updated, it should go through the Co-Admin WF. Partial PO Updates should be through CPS.