ION Solar
When was ION Solar founded?
When is "2013"?
This is the act of fully concentrating on what a customer is saying, rather than just passively hearing them.
What is "active listening"?
The Hunger Games prequel Sunrise on the Reaping follows which character from the original series?
Who is "Haymitch Abernathy"?
What animal was featured in the original Tootsie Pop ads?
What is "An owl"?
What professional sports league do Angel Reese and Caitlin Clark play in?
What is "The WNBA"?
After installation, systems must pass inspection and receive this approval before being turned on.
What is "permission to operate (PTO)"?
This is the practice of understanding and sharing the feelings of a customer.
What is "empathy"?
What are the names of the original four Bratz dolls?
Who are "Yasmin, Cloe, Sasha, and Jade"?
Which blood type is known as the universal donor?
What is "O Negative"?
What was the first city to host the Olympics three times?
Where is "London"?
This is the primary market segment ION Solar serves, rather than large utility-scale solar farms.
What is "residential solar"?
This outlines how employees should respond to common customer scenarios.
What is "a standard operating procedure (SOP)"?
What battle, lost by the French on June 18th, 1815, would be referenced in the lyrics and title of an ABBA song?
What is "Waterloo"?
What is the smallest country in the world?
Where is "Vatican City"?
What two people made history as the first father/son duo to play in the NBA simultaneously when the latter joined the LA Lakers in 2024?
Who are "LeBron James and his son, LeBron James Jr. (Bronny)"?
This metric compares the cost per kilowatt-hour from solar to the utility rate.
What is "cost per kWh"?
This is the most common reason customers see higher bills after going solar.
What is "increased energy usage"?
What former celebrity couple announced their divorce by calling it an "conscious uncoupling"?
Who are "Gwyneth Paltrow and Chris Martin"?
In Shakespeare's Hamlet, what is the name of Hamlet's girlfriend?
Who is "Ophelia"?
Which two elite-level figure skaters were in the news after one was accused of attacking the other before a competition in 1994?
Who are "Tonya Harding and Nancy Kerrigan"?
What is ION Solars Mission Statement?
What is "We Power People. Together We Power Change."?
The most effective way to regain control of a heated interaction is to shift from reactive language to this type of questioning.
What are "solution-focused questions"?
How many times has Colin Firth played a man named Mr. Darcy?
What is, "Four times — Pride and Prejudice, Bridget Jones's Diary, Bridget Jones: The Edge of Reason, and Bridget Jones's Baby"?
Which country celebrates “Tomatina” with an annual tomato fight?
Where is "Spain"?
Who was the first female athlete to dunk in an official NCAA basketball game?
Who is "Georgeann Wells"?