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Phones
Applications 1
Applications 2
Applications 3
Applications 4
100
You need to offer a digital set for the receptionist with enough buttons to show the phone status of all internal employees at a glance. Price is a concern; the customer wants a low-cost solution. Which set best fits their needs? A. 1416 B. 1408 C. 1608 D. 1616
What is: A. 1416
100
Voicemail presented as an email is supported on... A. IP Office Preferred Edition only B. IP Office Basic Edition, Essential Edition and Preferred Edition. C. IP Office Essential Edition and Preferred Edition.
What is: C. IP Office Essential Edition and Preferred Edition.
100
Which three of the following are IP Office capabilities offered on Android and iOS devices? (select 3) A. Presence B. Digital Line card access C. Conference call controls D. Instant Messaging
What are: A. Presence C. Conference call controls D. Instant Messaging
100
Avaya has more than __________ DevConnect Partner members who offer a wide range of applications for IP Office. (choose number) A. 300 B. 6000 C. 20 D. 1000
What is: A. 300
100
The Base IPOSS (IP Office Support Services) offer is simple, yet flexible offer that provides critical support for customers. Which two of the following does the base offer include? (select 2) A. Availability in a 1, 3 or 5 year pre-paid term. B. No charge on software upgrades. C. 24x7 remote support.
What are: A. Availability in a 1, 3 or 5 year pre-paid term. B. No charge on software upgrades.
200
A customer currently has an IP500v2 installed with all four slots already equipped. They need to connect 5 more digital phones. Which module would you offer? A. DS 8 Module B. DS 16 Module C. A Phone 8 Module D. A DS 30 Module
What is: B. DS 16 Module
200
Which of the following IP Office Editions allow Embedded Messaging and Group Messaging? A. Both IP Office Basic Edition and IP Office Essential Edition. B. IP Office Essential Edition only C. IP Office Basic Edition only
What is: B. IP Office Essential Edition only
200
Which Avaya Data Networking switches are appropriate for SME applications? A. ERS 2500 only B. ERS 4800 only C. Both, ERS 3500 and ERS 4800 D. ERS 4500 only
What is: C. Both, ERS 3500 and ERS 4800
200
Which two of the following statements are correct? (choose 2) A. The IP Office-Receptionist Solution will support consolidated reception at one site. B. The IP Office-Receptionist Solution will support efficient call handling. C. The IP Office-Receptionist Solution will support sales to intelligently respond to customer inquiries.
What are: A. The IP Office-Receptionist Solution will support consolidated reception at one site. B. The IP Office-Receptionist Solution will support efficient call handling.
200
Which of the following statements are TRUE. (choose 2) A. Avaya one-X Portal for IP Office can be used to manage conference calls. B. Avaya one-X Portal for IP Office can be used to send instant messages. C. Avaya one-X Portal for IP Office does not require an additional hardphone or softphone to make calls.
What is A. Avaya one-X Portal for IP Office can be used to manage conference calls. B. Avaya one-X Portal for IP Office can be used to send instant messages.
300
Which two features are NOT available with the 9621G phone? - Color Touch Screen - USB Port - Gigabit Ethernet - Sidecar Module
USB Port & Sidecar Module
300
What is the business profile of the IP Office Preferred Edition? A. Businesses that require high levels of effective and efficient customer service. It also provides the ability to monitor and analyze these levels. B. Businesses with basic requirements. C. Businesses that seek greater speed of response and ease for all staff interactions.
What is C. Businesses that seek greater speed of response and ease for all staff interactions.
300
True for False. Customers with multi sites can ensure business continuity by using resilient multi-site networking. A. True B. False C. Frue
What is: A. True
300
The IP Office - Office Worker Solution - delivers the ability to work smarter in the office by: (choose 3) A. Receive voice mail messages in an e-mail inbox. B. Delivers one-number access to mobile devices. C. Use instant messaging for faster response. D. Control audio conference from the desktop.
What are: A. Receive voice mail messages in an e-mail inbox. C. Use instant messaging for faster response. D. Control audio conference from the desktop.
300
One-X Mobile preferred for IP Office is a mobile application for the iPhone and Android-based smartphones. The application provides unified communication capabilities. Which of the following is NOT a feature of One-X Mobile Preferred. A. Click-to-conference and manage conference participants B. Presence and Instant Messaging C. Federates with all IM Services D. Advanced user presence including geo-location presence and tracking. E. Visual Voicemail and Voicemail Intercept.
What is C. Federates with all IM Services
400
A customer is looking for a wireless solution for telephones in their industrial environment. Which DECT handsets would best suit them? - Avaya 3749 - Avaya 3725 - Avaya 3641 - Avaya 3720
Avaya 3749
400
For Mid-Market businesses, who is often a strong influencer or decision-maker in a technology purchase? A. CFO B. VP of Sales C. Business Owner D. IT Manager
What is: D. IT Manager
400
Which two of the following offers are supported by Avaya Support Services(IPOSS)? (select 2) A. 24x7 remote support B. 8x5 remote support C. Same day 8 hour support
What are: A. 24x7 remote support B. 8x5 remote support
400
Which three of the following benefits are offered by IP Office Communications Server? (choose 3) A. Easy to Manage: (moves, adds, changes - locally or remote) B. Smart, Built-in Value: (Built-in 256-Party Conference Capacity) C. Versatile and "Green": Go pure IP or the right mix you desire. D. Modular and Scalable: Up to 384 at a single location and up to 32 sites in a network.
What are: A. Easy to Manage: (moves, adds, changes - locally or remote) C. Versatile and "Green": Go pure IP or the right mix you desire. D. Modular and Scalable: Up to 384 at a single location and up to 32 sites in a network.* Need to check for update capacity
400
With Avaya Flare you can turn your tablet into your business phone. Which of the following statements is correct? A. Click to dial, see who's available with Presence, sync your calendar and more. B. Now you can place and receive business calls right from your iPad device, check colleagues' presence and instant message to stay connected. C. Communications enabled desktop apps like Microsoft Outlook and Salesforce.com
What is B. Now you can place and receive business calls right from your iPad device, check colleagues' presence and instant message to stay connected.
500
Select the three key drivers for providing your customer with a Session Border Controller. (select 3) A. Lower cost of ownership B. Accountability C. Security D. Flexibility
What are: B. Accountability C. Security D. Flexibility
500
For the midmarket, which who are the key priorities when purchasing communications technology? (select 2) A. Financing Costs B. Total cost of ownership C. Return on investment D. Simplicity
What are: B. Total cost of ownership D. Simplicity
500
Your customer has a large Aura installed at their headquarters location and has a new small location that is currently independent but might need to be integrated to the main site in the future. You offer to start with IP Office. What would be required to integrate the site with the Aura solution later? A. Remove the IP office and offer a new gateway B. Do a forklift upgrade from IP Office to B5800 C. Configure the IP Office to operate in a branch deployment. D. Integration will not be possible later.
What is: C. Configure the IP Office to operate in a branch deployment.
500
IP Office supports which of the following conference capabilities? A. Support for up to 64 parties in a single conference and by way of external server can support up to 250 parties across multiple conferences in Essential and Preferred Editions, and 384 parties in a single conference Server Edition. B. Built-in support for up to 64 parties in a single conference and up to 128 across multiple conferences for Essential and Preferred Editions, and 256 parties in a single conference in Server Edition.
What is: B. Built-in support for up to 64 parties in a single conference and up to 128 across multiple conferences for Essential and Preferred Editions, and 256 parties in a single conference in Server Edition.
500
The Avaya Video Collaboration Solution for IP Office application provides video collaboration capabilities for the SME Segment. Doing so provides which of the following three competitive advantages for these customers. (select 3) A. Provide screen sharing and IM capabilities in video calls. B. Allows popular(iPhone & Android) mobile users to be part of video calls. C. Shortens the decision making cycle. D. Supports 100 users in a single video call.
What is: A. Provide screen sharing and IM capabilities in video calls. B. Allows popular(iPhone & Android) mobile users to be part of video calls. C. Shortens the decision making cycle.