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I'm a Millionaire
Who am I?
Payment
What?
Random
100
$2.95 inc GST
How much is the NDDF?
100
New Sign Up, Reactivation
What is Sales Team?
100
DD from Savings/ Cheque DD from CC
What are the Direct Debit Payment Methods?
100
The Australian Consumer Law gives consumers the right to cancel an unsolicited consumer agreement created over the phone within 10 business days.
What is COP?
100
44 cents
How much is the charge for 13/1300 numbers?
200
0.43% of the total bill
How much is the surcharge for Visa and MasterCard Payments?
200
Assists customers who want payment arrangement and are experiencing financial hardship.
What is Payments Team?
200
Pay online / phone BPAY AU POST Check by Mail
What are the Non-Direct Debit Payment Methods?
200
A business that focuses on providing cheap international calls to popular destinations. This service has no fixed term contract.
What is 0014?
200
Change any of the TPA authorisations on the account Give a third party access or authority to operate on the account Change a member’s password
What are the limitations of a TPA?
300
$2.50 inc GST
How much is the statement fee?
300
Fixes customers’ issues before the services are activated by taking inbound calls
What is FOH Provisioning Team?
300
PO Box 631 Collins Street West VICTORIA 8007
What is iPrimus' Mailing address?
300
When a customer wishes to have their account transferred to someone else’s name. When a customer wishes to update their name on their account.
What is Change of Lessee?
300
$33 inc GST
How much is the SIM replacement fee?
400
$10 inc GST
How much is the dishonour fee?
400
Takes care of escalations and TIO threats.
What is Escalations Team?
400
Biller Code (3129) and Reference number
What information arre needed in order for the customer to pay the bill via BPAY?
400
Allows Australians to reduce the amount of unwanted telemarketing calls and telemarketing fax received.
What is Do Not Call Register?
400
Can take control over an account when a customer experiences financial difficulties or passes away.
What is State Trustees?
500
$15 inc GST
How much is the LPF?
500
Helps the customers from financial over-commitment by tracking their bills.
What is High Usage Team?
500
Barcode
What is needed for the customer to pay the bill via AU post?
500
Customers who are on the VOIP 5 plan and wish to cancel HELD Dial Up Cancellations Email Only cancellations and Flex Dial up
What is Admin Cancellation?
500
60 days after cancellation
How long does the customer have to access Account Toolbox after service cancellation?