EC Job Description
The primary goal of the EC role in IPS.
What is helping clients obtain and maintain competitive employment?
Meeting a client in the community to discuss job goals and applications is this type of service.
What is billable?
IPS documentation must reflect this perspective rather than deficits.
What is strengths-based language?
This principle means no minimum readiness or stability requirements for services.
What is Zero Exclusion?
Scenario:
An EC documents: “Client not ready for work due to anxiety. Will revisit next month.”
Answer:
This documentation issue violates IPS fidelity because it lacks this required element.
What is client voice, expressed preferences, and active job search planning?
ECs should spend the majority of their time providing services in this setting.
What is in the community?
Driving time without client interaction is considered this.
What is non-billable?
What is the time frame for submitting notes?
**per the BACS documentation standards**
within 1 business day.
This fidelity standard requires employer outreach to be connected to a specific partner’s job preferences—not general labor market research.
What is Individualized Job Development?
Scenario:
A client has been enrolled in IPS for 60 days. Notes show résumé work and “career exploration,” but no employer contact.
Answer:
This fidelity concern reflects failure to implement this core IPS practice.
What is rapid job search?
Attending these meetings weekly supports IPS integration.
What are ACT meetings?
Contact with employers on behalf of a specific client is typically this.
What is billable?
Documenting only outcomes without describing services provided misses this requirement.
What is medical necessity/rehabilitation justification?
IPS emphasizes starting job search within this timeframe.
What is as soon as possible / within about 30 days?
Scenario:
An EC has strong engagement and detailed notes, but zero job starts in two quarters.
Answer:
Supervision should focus on this corrective strategy first.
What is increasing employer contact and job development support?
This activity is a core responsibility of the EC, not an optional task.
What is employer engagement/job development?
Team meetings without a client present usually fall under this category.
What is non-billable?
IPS notes should document services in real time to support this requirement.
What is timely and accurate billing?
This principle ensures supports do not end when a job starts.
What is Time-Unlimited Support?
An EC spends most of the week applying for jobs online from the office.
What is not fidelity-consistent because IPS prioritizes in-person, community-based services?
Fidelity Trap:
Busy ≠ fidelity.
EC success is measured primarily by this outcome.
What is competitive employment outcomes?
Documentation must clearly connect the service to this to support billing.
What is the client’s rehabilitation/employment goal?
A strong IPS note usually ends with this section.
What are next steps or follow-up actions?
After a job loss, IPS requires ECs to do this next.
What is offer support to find another job immediately?
A fidelity reviewer asks, “How do you know your documentation reflects IPS?”
What is consistent evidence of client preferences, competitive employment goals, and community-based services?