IPS Basics
THE EC ROLE (YOUR JOB)
DOCUMENTATION
IPS Principles
Daily Doubles
100

IPS helps people find this type of job.

What is a regular paid job in the community?

100

ECs should spend a lot of time working in this place.

What is the community?

100

A good note includes what will happen next.

What are next steps?

100

IPS helps people understand how work affects benefits.

What is Benefits Counseling?

100

Scenario:
An EC documents: “Client not ready for work due to anxiety. Will revisit next month.”

Answer:
This documentation issue violates IPS fidelity because it lacks this required element.

What is client voice, expressed preferences, and active job search planning?

200

IPS does not make people “prove” they are ready before helping them work.

What is Zero Exclusion?

200

ECs attend these meetings to stay connected.

What are treatment team meetings? (ACT)

200

Writing “client not ready to work” goes against this IPS rule.

What is Zero Exclusion?

200

IPS builds relationships with employers in the community.

What is Job Development?

200

Scenario:
A client has been enrolled in IPS for 60 days. Notes show résumé work and “career exploration,” but no employer contact.

Answer:
This fidelity concern reflects failure to implement this core IPS practice.

What is rapid job search?

300

IPS services start when this happens.

What is when someone says they want to work?

300

Employer outreach should be done for this reason.

What is to help a specific client get a job?

300

Notes should use positive, respectful language.

What is strengths-based language?

300

IPS continues helping even after someone gets hired.

What is Time-Unlimited Support?

300

Scenario:
An EC has strong engagement and detailed notes, but zero job starts in two quarters.

Answer:
Supervision should focus on this corrective strategy first.

What is increasing employer contact and job development support?

400

IPS services continue even after someone gets a job.

What is ongoing support?

400

ECs focus on what clients want, not what the EC thinks is best. 

What is following client preferences?

400

IPS notes should be documented within how many days?

48 hours - 2 Days (per BACS standards)

400

IPS does not make people complete long classes before job searching

What is Rapid Job Search?

400

An EC spends most of the week applying for jobs online from the office.  

What is not fidelity-consistent because IPS prioritizes in-person, community-based services? 

Fidelity Trap:
Busy ≠ fidelity.

500

IPS focuses on jobs that pay at least minimum wage.

What is competitive employment?

500

ECs help clients decide whether to share this at work.

What is their mental health information (disclosure)?

500

CG should be accessed daily for corrections and edits for notes; when should corrections be made.

24 - hours. 

500

After a job loss, IPS requires ECs to do this next.

What is offer support to find another job immediately?

500

A fidelity reviewer asks, “How do you know your documentation reflects IPS?”

What is consistent evidence of client preferences, competitive employment goals, and community-based services?