Device Family
Name the three devices that make up the new IQOS ILUMA i family.
i PRIME, ILUMA i, and i ONE.
What is the name of the bladeless heating technology used in all IQOS ILUMA i devices?
SMARTCORE INDUCTION SYSTEM™
True or False: IQOS ILUMA i requires regular cleaning to remove tobacco residue.
False; no tobacco residue is left behind, and no cleaning is ever needed.
Name two types of accessories used for personalizing IQOS ILUMA i devices.
Wraps, rings, doors, or sleeves.
This product is not risk-free because it provides what addictive substance?
Nicotine
What material is the body of the IQOS ILUMA i PRIME Holder and Pocket Charger made of?
Aluminum
This feature allows a user to temporarily stop their experience and resume it later from where they left off.
Pause Mode
What is the average duration for the pre-heating phase?
20 seconds
Which accessory for the ILUMA i ONE features a "3D knitted" protective casing?
ONE SLEEVE +
What is the minimum age for a consumer to use or purchase IQOS products?
18 years old
Which device in the family is described as an "All-in-one" device?
IQOS ILUMA I ONE
This feature adapts to individual puffing patterns and may provide up to 4 extra puffs.
FlexPuff
How many consecutive uses can a user get in Performance Mode when the pause feature is not activated?
Up to 3 consecutive uses
True or False: The Holder charging dock for previous IQOS ILUMA models can be used for the IQOS ILUMA i PRIME.
Why is it strictly warned not to ingest or disassemble TEREA sticks?
They contain a sharp metal part that can cause serious injury if swallowed.
Name the four colors available for the IQOS ILUMA i PRIME that feature a gradient effect on the Holder.
Garnet Red, Aspen Green, Breeze Blue, and Midnight Black.
Name the new user interface that shows pre-heating status, time left, and available experiences
Touch Screen
What specific hand/finger gesture is required on the touch screen to activate Pause Mode?
A quick swipe of the fingertip along the entire length of the screen, from edge to edge.
Examples of how there are still traces of paganism in the epic
What is the use of monsters, fate, and immortality?
What might happen if you attempt to use TEREA sticks with older, non-induction IQOS generations?
It may cause damage to the device.
Which two devices are scheduled to receive additional color options in December 2025?
IQOS ILUMA I AND IQOS ILUMA I ONE
What are the two modes available through the FlexBattery feature?
ECO MODE AND PERFORMANCE MODE
Why did PMI remove the AC Power Adaptor from the IQOS ILUMA i box?
To reduce electronic waste and the company's carbon footprint
True or False: The new 2-year voluntary warranty for registered IQOS ILUMA i devices also applies to electronic and non-electronic accessories.
False; voluntary warranty terms do not apply to electronic (e.g., power adaptors) or non-electronic (e.g., wraps, sleeves) accessories.
To whom is this "Product Knowledge" training material restricted, and where should it never be shared?
It is restricted to intended recipients (frontliners/internal use) and must not be shared with the general public or on social media.