Business
Which strength brings contagious enthusiasm, and always finds the best in things
Positivity
communication that uses words to share information with others
Verbal
we care deeply and respond quickly to the needs of each other, our customers, and our communities
Caring Culture
Where can you review PTO and enter timecards?
Workday
Popular caffeinated beverage
Coffee
the acceptance of responsibility of one’s own actions, willingness to be transparent
Accountability
any type of interaction that makes use of the written word
Written
we put our customers at the center of every decision we make
Customer-Obsessed
Which system houses all MCC's
iROAM
What does "ROFL" stand for?
Rolling on floor laughing
the ability to adjust to change and, or new conditions
Adaptability
conveying information without using words
Nonverbal
we treat each other and our customers with the utmost respect
Integrity First
What is the online chat service for IT called?
Dash
What day of the week is typically known for "No meetings"
Friday
Being able to understand and consider the feelings and perspectives of others
Empathy
emails, text messages, webchats, and other forms of communication that do not happen in-person
we support continuous growth, delivering on brand promises and providing world-class products and services
Excellence Always
Where do you build and manage rate offers?
HPP
The term used to describe a task that requires immediate attention and is urgent.
"Fire Drill"
To understand one's strengths, weaknesses, and their impact- open to self-improvement
Self Awareness
giving attention to a sound or action / one of the most important types of communication
Listening
we challenge each other to learn and grow and celebrate our collective achievements while having fun and winning together as one team
Better Together
What is the overlay used by VSE sites to access Marsha
Empower
This term describes a meeting that is unplanned or takes place spontaneously.
Impromptu Meeting