Show:
Core Values
2nd Chance
Ucc Lien
What we do?
Ironwood Trivia
100
You are determined to do something, you will not give up.
What is Relentless Pursuit
100
“That is a great question for my senior lending officer. I will have them get in contact with you just as soon as we complete this call.”
What is “What kind of incentive and programs do you have going on?”
100
“Do you currently have a cash advance?” (NO) “Let me do some further investigating, if I find some other information what is the best email address I can send this to?
What is “Your information is incorrect, I don’t have a lien”
100
“I understand, some business owners have found daily payments work for them. However, we work with your cash flow and make the payments comfortable for you.”
What is “I’m worried about daily payments”
100
Allison Meyer
What is Who is our office manager?
200
I believe in my success regardless of my position in life.
What is Winning Attitude
200
“No problem, I can send you an email with some more information, at this time do you have any questions or concerns I can answer while we are on the phone? What is the best email address I can send this to?”
What is “Just send me an email.”
200
“Unlike all the other, mainly New York finance companies, what sets Ironwood Finance apart is that we help our customers remove these UCC liens.”
What is “Are you another finance company?”
200
“Oh perfect! We offer a consolidation program. What amount are you looking to consolidate?”
What is “I want to consolidate.”
200
Kevin Donahue
What is Who is our CEO?
300
Perseverance, restraint, thinking before acting
What is Disciplined
300
“We need to verify your credit for identity purposes in protection against any fraudulent accounts. The application process may require a soft or hard pull that will have little to no effect at all on your credit score.”
What is “Are you going to run my credit?”
300
“No problem, I understand, let me do this for you, I would like to help remove this UCC lien from your business completely free of charge. The only thing I ask from you is to keep us in mind for the future. What is the best email address to send this information to?”
What is If no advances out AND not interested
300
“Our rates can vary depending on several factors but usually start at about bank rates or up to what a typical credit card company would charge. The benefit of working with a private lender is approval isn’t necessarily based on credit, we also consider bank statements and gross monthly revenue.”
What is “What are your terms?”/”What is my rate?”/ “What do you look at?”
300
3612103031
What is What is our business number?
400
High level of Honesty
What is Integrity
400
“Great, we appreciate competition and would like the chance to earn your business. Right now we have some great incentives and programs in terms of lending and I’d like to ask a few questions, and have my Senior Lending Officer qualify you for these before they expire.”
What is “I’m working with another cash advance company.”
400
“I understand, that is a typical response. Many companies choose to hire a ‘Proxy’ to file the lien or as we call it, a ‘Ghost Filing’. We don’t necessarily think this is good business practice but, nonetheless it does happen.”
What is ”I’ve never heard of that company.”
400
“If I can put money in your bank within 24 to 48 hours, could I earn your business today?”(Wait for answer) NO: “What can we do to earn your business?” YES: “Let me gather some information and send it over to my Senior Lending Officer so we can get this started.”
What is LAST CHANCE?
400
We get _ out of _ of our clients approved.
What is 9 out of 10
500
You are committed, collaborative, reliable, communicative, and a problem solver. Work well with others.
What is team player
500
“I understand, however bank statements change month to month. We may be able to offer you more working capital than when you first applied.”
What is “I didn’t like what you offered me before.”
500
“I don’t have the specifics in regard to this lien. The information is public and filed through the Secretary of State. The information that I have says the lien holder is____ and the date filed on ___.”
What is More information on Lien
500
“I understand. I will personally make sure you are taken care of. I have a specific Senior Lending Officer in mind for you that I work directly with and will be following up to make sure the process is moving smoothly.”
What is “Nobody got back to me.”/ “I only want to deal with you”
500
since 2014
What is How long has Ironwood been in business?