Show:
Acronyms
Boundaries
Critical/Non-Critical
Documentation
Crisis Line/Emergency Services
100

What does IRSH stand for?

Intensive Residental Service Home

100

Customer and staff are shopping at Walmart, customer states that they don't have any money and asks staff to purchase their items. Is this a boundary or not? 

Boundary

100

Johnny broke the glass container from the bathroom, used the broken pieces and made a superficial cut. Johnny's staff applied first aid. 

Non-critical

100
For county-funded notes you can copy and paste the 321 sentences. True or False? 

False

100

A customer had a non-critical incident. Do you contact the crisis line?

Yes

200

What does OBH stand for?

Optimae Behavioral Health

200
Customer asked staff to advocate for them during the ER visit. 

Not boundary

200

Johnny's mother passed away and was experiencing an increase of his mental health symptoms, and requested a therapy appointment. Critical or non-critical?

Critical

200
How many hours do you have to complete your daily documentation?

24 hours unless barriers communicated

200

You are calling into your shift after hours for the next day. Who do you call?

On-call 


300

What does OHH stand for?

Optimae Home Health

300

Staff gave their personal number to Johnny, customer,  to let staff know when they are done with their appointment so they can be picked up. 

Boundary 

300

A customer has a seizure while on shift that lasted 5 minutes. OHH was not called. Critical or non-critical? 

Non-critical 

300

What is the 'why' behind completing daily documentation? List 2 reasons

So billing can bill on note, how we're paid

Audit 

Track trends

300

Who do you contact in cases of a medication mishap?

Jes/Clare and/or Crisis Line

400

What does the ABC stand for, in regards to the ABC tracker form?

Antcedent, Behavior, Consquence

400

A customer states that they really like another customer in the residential program. They would like to ask the other customer on a date and have them be their boyfriend. Boundary or not a boundary?

Not a boundary. 

400

Johnny fell down the stairs while at home on Monday and stated he was fine. On Wednesday, he stated that he was in a lot of pain and requested to be seen at the urgent care clinic. Johnny was seen at the urgent care and diagnosed with a sprained ankle. Critical or non-critical?

Critical

400

Name 3 sections that are on the assessment page.

Time in and out

Non-billing times

Specific location

Critical or non-critical

Unusual behavior

Medication administration

Natural supports

400

Johnny has a marker cap in his mouth and staff are continuous attempting Johnny to spit out the cap. When do we contact emergency services? 

Not until he has swallowed the cap, as most of the time, staff are able to de-escalate. 

500
What does PRN stand for?

Latin phrase pro re nata, "as the situation demands"

500
A customer and staff are out running errands in the community. One of staff's friend's runs into the staff member and customer. Staff introduces customer to the friend, by stating "this is my client, Johnny". Boundary or not boundary?

Boundary. 

500

Johnny called the police due to increase of his mental health symptoms. His housemate Bob answered the door and talked to the officer. Critical or non-critical?

Critical.

Bonsus: Who's critical is it? 100 points 


500

Why does your non-billable and billable time have to match your teammates, healthcare providers, and/or ADP?

Fraud

Double billing 

Medicaid fraud

500

A customer has injuried themselves and OHH requests that customer is to be seen at the ER. What do staff bring to the hospital with them? Name at least 5. Bonsus points if you can name 9. 

Facesheet

MARs/medication list

Restrictions

Social History 

Guardianship paperwork

Crisis plan

Safety plan

Insurance cards

ID