Cultural Context
Negotiation Styles
Communication Across Cultures Part 1
Communication Across Cultures Part 2
Negotiation Fundamentals
100

In these cultures, meaning is embedded in relationships, shared history, and unspoken cues.

What are High-context Cultures?

100

This negotiation style values facts, efficiency, and results.

What is the Pragmatic Negotiating Style?

100

This is a transparent, straightforward, and concise style of interaction where messages are conveyed clearly without hidden messages, ambiguity, or excessive reliance on non-verbal cues.

What is Direct Communication?

100

This refers to identifying and clarifying areas of agreement and disagreement, while minimizing interpersonal conflict.

What is Intercultural Competence?

100

BATNA stands for this.

What is Best Alternative To a Negotiated Agreement?

200

In these cultures, meaning is explicit, direct, and spelled out in words.

What are Low-context Cultures?

200

This style thrives on imagination to solve problems and generating innovative solutions during negotiations.

What is the Energizer Negotiating Style?

200

This refers to a communication style where messages are conveyed through hints, context, tone, or nonverbal cues rather than stated explicitly.

What is Indirect Communication?

200

This is domestication that all people receive from living in a given society. These behavioral patterns (e.g., thoughts, feelings, reactions) are a result of repetition of positive and negative cultural feedback.

What is Cultural Conditioning?

200

Every negotiator has these two types of interests with the other party.

What are interests of substance and interests of relationship?

300

Name an example of a cultural context element discussed in Section 2: Foundation for Intercultural Negotiation.

What are Time Orientation, Place/Setting, Dress and Appearance, Relational and Goal-seeking Cultural Differences, Relationship vs Task Orientation, Different Negotiation Styles and Multiple Bargaining Strategies?

300

This style values logic, organization, and detailed analysis.

What is the Analytic Negotiating Style?

300

This refers to the intentional design and implementation of activities, events, or initiatives aimed at promoting cultural understanding, inclusivity, and engagement within diverse communities.

What is Cultural Programming?

300

This may be an effective tool at different points in time of the negotiation and can help bridge differing perspectives/nuances, ensure accurate communication, and reduce or resolve conflict.

What is Use of an Intermediary or Go-between?

300

This includes seeking a mutually satisfactory closure to the negotiation.

What is Contracting and Follow Through?

400

This cultural concept refers to a person’s dignity, reputation, and social standing.

What is Face?

400

This negotiation style emphasizes collaboration, fairness, and relationships while achieving goals through personal balance and stability.

What is the Balancer Negotiating Style?

400

These forms of communication include gestures, eye contact, posture, tone of voice, facial expressions, and personal space.

What are Non-verbal Cues?

400

This involves selecting a negotiator for their skill in rhetoric and distinguished presentation. Negotiators who value this expect proper etiquette, manners, decorum, and patience with formalities.

What is Protocol?

400

These are the three ingredients to an effective negotiation foundation.

What are a Positive Attitude, Professional Behavior, and Complete Information?

500

These are the two cultural decision-making styles identified by Erin Meyer in The Culture Map.

What are Consensus and Individual Decision-making?

500

These are the four major negotiation/conflict management styles discussed in Section 2: Foundation for Intercultural Negotiation.

What are Pragmatic, Analytic, Energizer, and Balancer?

500

These are a few keys aspects of cultural programming.

What are Cultural Preservation and Education, Community Engagement, and Environmental Relationships?

500

This framework considers People, Environment, Assets, and Reputation when evaluating negotiation priorities.

What are PEAR Priorities?

500

These are the five phases of the negotiation process discussed in the course.

What are Preparing a Solid Foundation, Building Strong Relationships, Collaborating for Agreement, Contracting, and Follow Through?