The instructions that operate the information systems "programs"
Software (SW)
100
This IS dimension requires skilled people to build, maintain, and use information systems
People Dimension
100
The logically related sets of tasks that define how specific business task are performed. It may be formal or informal, for example, hiring an employee
Business Process
100
Outdated business processes, unsupportive culture and attitudes, political in-fighting are examples of _________ problems
Orgainzational
100
Problem solving is _____________, not a single event because sometimes chosen solution doesn't work or needs adjustment.
continuous process
200
What software controls the hardware? Give some examples.
System Software. Firefox and Windows
200
The People Dimension is divided into these two groups
IS Specialist and End Users
200
A way to group/organize similar business processes to take advantage of efficiency, often referred to as departments is
Business Functions
200
Lack of employee training, difficulties of evaluating performance, legal and regulatory compliance are examples of __________ problems.
People
200
____________ is sustained suspension of judgement with an awareness of multiple perspectives and alternatives. Without this, it is easy to jump to conclusions, misjudge a problem and waste resources
Critical Thinking
300
This allows users to perform specific tasks to increase productivity or perform a task (payroll, invoicing)
Application Software
300
This IS Dimension is has two categories of Structure and Culture
Organizational
300
The Model of Problem-Solving Process includes these for functions
1) Problem Identification, 2) Solution Design, 3) Solution Evaluation and Choice, and 4) Implementation
300
To generate possible alternatives or solutions, consider as many as possible to understand the range of solutions is ________.
Solution Design
300
The four elements of critical thinking are
1) Maintaining doubt and suspending judgment,
2) Being aware of different perspectives (TOP)
3) Testing Alternatives,
4) Being aware of organizational and personal limitations
400
What uses hardware components for storage and software that governs the organization and access of data on physical storage media such as access, paradox or oracle?
Data Management Technology
400
Organizations coordinate work through business processes, functional departments and structured hierarchy (division of labor)
Organizational Structure
400
Agreement that a problem exists, definition of the situation, cause of the situation, what can be accomplished with resource given, and use the IS Dimensions is known as
Problem Identification
400
To analyze each problem alternative based on feasibility of cost, time, other resources and to choose that alternative is _________.
Solution Evaluation and Choice
400
What defines the levels of authority, decision making, respobnsibility and access to resources?
Business Hierarchy
500
This combination of HW and SW needed to for the electronic transmission of signals for data transfer and communications which allows for two or more computers/devices to communicate. (ex. internet, www, intranets/extranets)
Networking and Telecommunications Technology
500
This reflects the firm's underlying assumptions and values or ways of doing things
Organizational Culture
500
Insufficient or aging hardware, outdated software, inadequate database capacity are typical _________ problems.
Technology
500
The actions of building or purchasing a solution, testing, employee training, document, the measurement of outcomes and evaluation of solution is __________.
Implementation
500
What part of the People Dimension involves employees attitudes, skills and training that all affect the ability to use systems productively?