ACH
This is what needs checked when a member pays off their loan...
What is if they had an ACH set up
This is the cut-off time for Outgoing Wires
What is 3 PM
This is how you can view a check that has cleared a members account
Click on the underlined check number
These are the types of Stop Pay we offer
What is Share Draft and ACH
This is who can look and see if a Title was received
Who is Everyone with Portico access
This is how many days that are needed before the first payment can be set up via ACH Origination
What is 3 banking days
This is the type of wire where the FI a member is sending funds to uses another FI
What is a Third Party Wire
This is where you can view a returned check and why it was returned
What is the NSF returns folder in the shared drive
True or False-
A member must fill out an ACH Stop Pay if they want to stop a loan payment we Originated.
False-They will need to fill out an ACH Cancellation form
According to our website, this is the number of states consumers enjoy our programs and friendly service
What is 36
This is where you go to check if an ACH Origination was received...
What is the ACH Origination Log found in the shared drive
What important step has to be done before you approve or deny The OFAC
What is print the OFAC.
Checks that have been processed this way are unavailable to view or print a copy
What is converted to an ACH
$35 and $100
What is the stop pay fee for an individual check and a book of checks
These are the people who need notified when you receive information about a members death
Who are Lisa, Laura, Felicia, and Kyla if there is an open loan.
True or False-
If the reason a member is needing to do an Unauthorized ACH is not listed on the form, they can simply write in the reason
False
This is where you go to check the balance before entering an Outgoing Wire.
What is the Wire Log.
The log CANNOT go below $30,000.00.
These are the 2 items needed in order for a member to dispute a fraudulent check that cleared their acct
What is a Police report and an Affidavit of Forgery
This is the amount of time we must wait before issuing a Stop Pay on a Cashier Check we do NOT have in our possession
What is 90 days
This was the amount of the Fraudulent Treasury Check Jennifer talked about in her "Year in Review" training
What is $109,000.00.
This is the time frame a member has to do an ACH Unauthorized
What is 60 Calendar days starting the day it clears their acct
This person is responsible for reaching out to the member to verify the information on the wire form is correct.
Who is the person that took the wire form via in person, email, or fax.
The first person who touches the form is responsible for verifying the information
This is the 4-step procedure when a member brings in a non-member with a check to cash against their acct
What are:
Must be done in the lobby
Must have matching funds
Non-member MUST have VALID ID
Both parties MUST sign check in front of teller
This is how to do a temporary stop pay on a loan payment that automatically pulls monthly
What is-Ha! Trick Question!
We do Cancellations not Temporary Stop Pays
This is the year Scott Schoolcraft starting working at Star USA
What is 1998