While troubleshooting a problem with a computer, a technician has tested and confirmed a theory on how to fix the problem. Which of the following is the NEXT step the technician should perform?
Establish a plan of action to solve the problem and identify potential effects
When composing an email message, why might you want to use the Bcc field?
To copy the email confidentially
Which of the following utilities can you use to monitor, update, and manage all your hardware devices on a Windows computer?
Device Manager
Which invention made it possible to have an entire computer on a single circuit board?
Microchip
Would prevent an unauthorized person from remotely accessing your computer?
Firewall
Divides a single physical disk into multiple logical drives called volumes?
Partitioning
Jessica has connected her new printer to her Windows 10 computer, but Windows is not recognizing it. What should she do?
Install the latest driver
The tool you would use to check connectivity between two computers?
Ping
How many bits are in a single byte?
8
Which component of a successful access control framework is the process of proving that you are who you say you are?
Authentication
Which of the following would be the MOST LIKELY cause for a computer to perform sluggishly?
Hard drive
The name of the narrow strip along the bottom of the Windows environment?
Taskbar
How many ping packets are sent by default in a successful ping request?
4
Which one of the encoding schemes would MOST likely be used to represent an emoji?
Unicode
Unwanted, unsolicited emails containing advertisements, political rhetoric, hoaxes, or scams are collectively known as _________.
Spam
The top cause of motherboard failure?
Physical damage
Which permission option lets a user view files but not change them?
Read
Software that requires a monthly subscription fee is often called _______________.
Software as a Service (SAAS)
How many possible values would an 8-bit audio sample have?
256
Software that is Microsoft's anti-malware product that is preinstalled on most new computers?
Windows Defender
Faster than other devices. No moving parts. Last longer than other storage devices.
Solid state drive (SSD)
Command that is used to navigate to different folders in Command Prompt?
cd
Utility used to find the path between two computers?
Tracert
Which notational systems is MOST likely used to represent a MAC address?
Hexadecimal
Which Internet protocol is used to transmit encrypted data?
HTTPS