Number Systems & Data
This notational system represents data using only 1s and 0s.
What is Binary?
The main circuit board that connects all components inside a computer.
What is Motherboard/System Board?
A cable connector commonly used for telephones.
What is RJ-11 connector?
Software that creates slide-based content for audiences.
What is Presentation Software?
The first step in troubleshooting is to ____.
What is Identify the Problem?
A 16-base number system that uses digits 0–9 and letters A–F.
What is Hexadecimal?
The main processing unit that executes computer instructions.
What is CPU (Central Processing Unit)?
– A short-range wireless technology for connecting nearby devices.
What is Bluetooth?
Software that helps users organize data and perform calculations.
What is Spreadsheet Software?
– This step involves using documentation or online resources for solutions.
What is Research Knowledge Base?
A 10-base number system using digits 0 through 9.
What is Decimal?
The temporary memory used by the computer to store active data.
What is RAM?
A cable connector used for Ethernet networking.
What is RJ-45 connector?
A program that allows internet browsing and interaction with web content.
What is Web Browser?
The process of confirming your theory to determine the root cause.
What is Testing the Theory?
The modern character set that supports multiple languages and scripts.
What is Unicode?
A storage drive that uses spinning disks and magnetic platters
What is Hard Disk Drive (HDD)?
The technology that allows contactless communication between devices close together.
What is NFC (Near Field Communication)?
Software designed to help people work together, such as video meetings or shared docs.
What is Collaboration Software?
After fixing a problem, what must be done before completion?
What is Verify Full System Functionality?
Represents letters, numbers, and symbols using 128 possible values.
What is ASCII?
A solid-state drive that stores data using flash memory and no moving parts.
What is SSD?
A device that filters and controls traffic between networks for security.
What is Firewall?
The interface that allows users to interact with applications using windows, icons, and menus.
What is GUI (Graphical User Interface)?
The last step of troubleshooting that ensures learning from the issue.
What is Document Findings and Lessons Learned?