This foundational IT concept, ITIL, provides best practices for IT service management.
What is Information Technology Infrastructure Library?
Textron uses this type of authentication, which requires two or more verification factors to gain access to a resource such as an application or online account.
What is Multi-Factor Authentication (MFA)
In Textron's IT framework, this role focuses on fostering collaboration and communication between IT and business units to ensure technology solutions meet business needs.
What is a Business Partner?
The Location of Textron Headquarters.
What is Providence, RI?
This Enterprise Resource Program is used by all Textron BUs except one.
What is SAP?
Textron's TIS supports this Microsoft collaboration platform, which includes services like Teams Voice, Meetings, and Exchange.
What is Microsoft365 (M365)?
To help protect against phishing and other email-based threats, Textron employees are encouraged to use this feature in Outlook to report potentially harmful emails directly to the cybersecurity team.
What is the "Report Suspicious Email" button?
Textron's IT department uses this methodology to manage projects and ensure they meet business objectives, often involving iterative development and stakeholder feedback.
What is Agile Methodology?
This annual event brings together Textron IT leaders from around the world to share insights, align on strategic initiatives, and strengthen collaboration across the business.
What is the Global IT Exchange?
This platform is commonly used across Textron for managing enterprise applications and integrates with tools like SAP and Oracle.
What is ServiceNow?
During a major IT initiative, Textron migrated government-compliant Microsoft cloud environment, ensuring secure collaboration and data handling.
What is GCC-H (Government Community Cloud - High)?
This type of cyber attack involves encrypting a victim's data and demanding payment for the decryption key, often causing significant disruption to business operations.
What is Ransomware?
This board within Textron IT is responsible for evaluating and approving the design and architecture of IT projects to ensure they align with the organization's strategic goals and technical standards.
What is the Architecture Review Board (ARB)?
Textron eAviation is developing this hybrid vertical takeoff and landing (VTOL) cargo aircraft, which completed system-level integration in preparation for its first hover flight in 2024.
What is the NUUVA V300?
This Microsoft tool, part of the M365 suite, is leveraged by Textron developers for code repositories, CI/CD pipelines, and project tracking.
What is Azure DevOps?
To improve automation and consistency in infrastructure provisioning, Textron’s IT Risk Management team recently began using this open-source tool to baseline server configurations across environments.
What is Ansible?
This tool, used by Textron for security, helps manage user identities, credentials, and access permissions across the organization, ensuring that only authorized individuals have access to sensitive information.
What is Microsoft Identity Manager (MIM)
This group within Textron IT is responsible for reviewing and approving changes to the IT infrastructure and services to ensure minimal disruption to business operations.
What is the Change Advisory Board (CAB)?
Textron Systems advanced to the next phase of this U.S. Army program as part of Team Lynx, aiming to develop a next-generation combat vehicle platform.
What is the XM30 program?
This project management tool, widely used by Textron developers, helps teams plan, track, and manage agile software development projects through features like issue tracking, sprint planning, and reporting.
What is Jira?
Textron’s enterprise infrastructure team uses this virtualization platform to manage data center operations, enabling scalable compute resources across business units.
What is VMware vSphere?
This certification framework, required for companies working with the U.S. Department of Defense, ensures that contractors have the necessary cybersecurity practices and processes in place to protect sensitive information.
What is the Cybersecurity Maturity Model Certification (CMMC)?
In Textron's approach to business partnering, these three roles are essential for IT professionals to effectively support and align with business units. They are known as the three A's of Business Partnering.
What are advisor, ambassador, and advocate?
Due to operating in a GCC-H environment, Textron Systems, Bell, and the defense side of Textron Aviation are restricted from using Microsoft CoPilot. What alternative AI tools do these business units use?
What are Textron Systems - SAGE, Bell - BECA, and Textron Aviation - TAMI?
This type of system is used to manage and monitor manufacturing processes on the shop floor, ensuring efficient production and quality control. An example used by Textron Systems is Solumina.
What is a Manufacturing Execution System?