Accounts & Passwords
This is the username you use to log into most University of Rochester services.
NetID
Students can download Word, Excel, and PowerPoint from this service.
Microsoft Office 365
APPLE
How long do you need to wait to loan a computer again?
1 week
What is the most common/secure campus wifi?
Ur_connected
Account name: Public
Password: public
For IT Center employees specifically, where do we use username@ur.rochester.edu to log in?
T-metrics
What is the max letters number of your lastname that can be included in your NetID?
What does ISD stand for?
Information Systems Division
What's the IT Center's phone number
585-275-2000
MyIdentity and Gmail
Outlook
This is a built-in Windows program that shows all the hardware installed on a computer
Device manager
What animal is mostly found in Berthenia's office?
Elephant
What team handles the Ethernet issues on campus?
ResNet
1. 58377
2. 50400
3. 59175
What can't you download on the public IT Center Computers?
Softwares requiring administrative permission.
What are the login credentials used for River Campus students to log into eduroam or URMC WIFI?
ur\username
Name the people that work in the back office
Berthenia, William, Ed, Gabe
What are the methods used to log into DUO? (5)
1. By-pass code
2. Phone call
3. DUO Mobile push notification
4. Text message
5. DUO Mobile Passcode
Password to IT Center Desktop
UrB31ng53RD100
This simple fix solves many computer issues.
Restart computer
Name all the Student IT Leads
Sally, Troy, Alex, Sonia, Johnny, Jeff, Arturo, David, James
What kinds of devices are not allowed to be registered with ResNet? And how many?
Network extensions like routers and switches
Up to two devices