Gadget Garage
Which laptop component is considered user-replaceable by the customer?
Battery
Which service would simplify the workstation IP configuration task?
DHCP
What is the purpose of RAID adapters?
Connect multiple storage devices for redundancy or speed
Which BIOS feature can be configured to secure a hard drive against unauthorized access? (Also required for Windows 11)
TPM
A laptop app is not responding. What’s a probable "cause"? (Actually, tell us what a resolution would be.... grr Cisco.)
An app needs to be restarted
Graphics cards are installed into which type of expansion slot on a motherboard? (Include the #)
PCIe ×16 slot
What could cause a PC to self-assign the IP address 169.254.100.88?
Unreachable DHCP server
If RAID uses striping, which RAID level is the technician using?
RAID 0
What is the purpose of a Safety Data Sheet?
Procedures for dealing with potentially hazardous materials
Where should a technician check to see if a second drive is recognized by the OS and usable as D:
Use File Explorer
To which motherboard connector does a technician connect the data cable for an internal HDD?
SATA
A client packet arrives with destination port 22—what service is being requested?
SSH
If RAID uses striping with parity, which RAID level is in use?
RAID 5
What are two safety hazards when dealing with laser printers?
High voltage; hot components
How does BIOS indicate a hardware failure during POST?
A pattern of beeps
When installing a new motherboard, between which two components must thermal compound be applied?
CPU and heat sink
A client packet arrives with destination port 143—what service is being requested?
IMAP
How does virtualization help with disaster recovery in a data center?
Doesn't need identical hardware
How can a user prevent specific applications from accessing a Windows PC over the network?
Block specific TCP/UDP ports in Windows Firewall
After a theory test fails to find a cause, what should the technician do next?
Establish a new theory of probable causes
What is a recommended procedure when cleaning computer components?
Hold cans of compressed air upright while spraying
Which three values must be added to a NIC’s IPv4 properties for basic network connectivity?
IP address, subnet mask, default gateway
Which Windows-based hypervisor is suitable to support virtual machines in a data center?
Microsoft Hyper-V 2012
In which situation would cause an ESD strike to be more likely?
Walking across carpet then touching a PC
In a cool, damp environment a printer test page jams—what’s the likely cause?
Too much humidity