Legends
This Alexandrian neighborhood was home to the very first Ithaka branch ever
What is Ibrahemeya?
The absolute first resident cat to grace the hostel and start the legacy.
Who is Mohsen
In our updated Code of Conduct, this core value officially replaced our previous value of "Serve."
What is "Care"
We are finalizing 100% of these three-letter documents for our Home and Marketing teams to ensure standardization
What are SOPs (Standard Operating Procedures)
She holds the legendary title of being Ithaka's first official Reception Manager.
Who is Isis?
The first feline of the royal trio to rule the Mansheya branch
Who is Luna
Along with Care, Master, Create, and Enjoy, this word makes up our core 5 values
What is Learn
To automate check-ins and messages, we are researching and testing a new system known by this three-letter acronyms.
What is a PMS (Property Management System)
She paved the way by managing the Ithaka Marketing Team before anyone else.
Who is Sohaila?
What are the name of the cats following to join the Mansheya family
Who is Ere + Ana
This is the ultimate goal of Objective 1: moving from a fragile "people-dependent" startup to this type of mature operation.
What is "process-dependent"
Our new Business Development Lead will focus heavily on this type of partnership.
What is B2B Partnerships
Setting the gold standard, she was our very first Reception Coordinator.
Who is Hadeer?
How many names does Nagi The Pirate has?
4/5 :D
In Employee Performance Management, how many steps are there for implementing corrective actions for wrongdoings?
What is 5 steps
We will use this specific metric to track the difference between our "Planned" budget and our "Actual" spending
What is a Variance (or Variance Report)
Who was the First CEO for Ithaka?
What is Amr Osama
How many Cat Residents lived and breathed the life of Ithaka?
13 + 1 Dog :D
To ensure our operations don't slip, management and staff will undergo these periodic checks for SOP understanding and validity
What are periodic tests/reviews
To measure our team's satisfaction, we will track this four-letter metric.
What is eNPS (Employee Net Promoter Score)