KMS
Online Resources
Benefits
Claim Denials
PA and Referral
100
The payer ID for ZirMed.

What is PHP01?

100

The two places online you can find the Prior Authorization Request Form.

What is  Provlink and the PHP External Website.

100

What is the benefit for all the ASO other groups (except for Benchmade knode, Riverpoint and Marathon coach) for tubal ligation in network with a contraceptive dx?

What is "Covered in Full"?


100

Did this claim deny 192285021700 ?

What is: No, processed OON due to referral violation

100

When does  a PEBB choice member need a referral to see an alt care provider.

What is when the provider has the provchoice network line in Facets

200
What modifier NU means.
What is DME Purchase?
200
The steps a member takes to find where they can shop for insurance.
What are: PHP Internet - Individuals and Families - Shop for Insurance 2018
200

What is the hearing aid benefit for mbr # 100681009-00 Lind Muir?

What is:

Any Willing Provider (no IN/OON), 250 DED 15 coins 1900 OOPM

Limit: One per ear every 3 calendar years.

200

The reason why CL 170720035000 denied.

What is: YEP - Other Insurance. Please resubmit primary EOP?

200

What has to happen after we received a retro referral on file after a claim has processed out-of-network due to referral violation.

What is "the claim needs to be reprocessed with the retro referral attached"?

300
What POS 42 stands for.
What is Ambulance - Air or Water?
300
The steps a member takes to find the member reimbursement form to fill out and submit to PHP.
What are: PHP Internet - Members - Forms - Claims: Medical claim form
300

The in network benefit quote for HCPC code L3000 for MBR ID 100756668-00 and what location code is this covered at?  

What is:

No DED 20 COINS 1200 OOPM 

limited to 200 per cyr

Covered at all locations

300

The reason why CL 193435463000 denied and did it deny to the member or the provider

What is: CVW Coverage Exclusion

Denied to member

300

True or false: No referral is required for TMJ Splint Services.

What is TRUE?

400

The provider relations rep responsible for Crook County.

Who is Robin Solomon?

400

The steps you take to get to the medical policies on Provlink.

What are: QMM tab - Medical Policies and Criteria - Medical Policies and Criteria - :)
400

The maternity in-network benefit quote for MBR ID 100547284-00 for a baby girl.

What are:

Prenatal Visits: CIF, DED waived

Delivery/Postnatal Visits: ded wvd 250 cp 2350 oopm

Inpatient Hospital/Facility Services: 350 ded 20 coins2350 oopm

Routine Newborn Nursery Care: ded wvd 20 coins 2350 OOPM 

400

The reason why CL 183255484300  denied and what would we tell the provider.

What is: z60 Not a primary Diagnosis Code

The dx cannot be used in the primary position and would need rebill with a correct dx in the primary position



400

Why was the PA denied for mbr # 100690218-03 Alendara Ruiz Anderson PA# P195815.

What would we tell the member

What is: Does not meet medical criteria

We would tell the member to contact their provider to discuss next steps

500

The Timely Filing Requirement for an initial submission on a claim.

*BONUS: What is the timely filing requirement for a corrected claim for Oregon-based plans?

What is 12 months from the DOS?

*BONUS: What is 18 months from the processed date?

500

The steps you take to get to the payment policies on Provlink.

What are: Home page - Resources - Policies - Coding

500

The  acupuncture benefit quote for MBR ID 100106177-00 to see Jeremy Jacks and do they need a referral

What is:

Acupuncture-250 ded 10 cp that does not apply tot he oopm 

1000 per cyr combined with acu/chiro/MT

Alt Care OV-250 ded 10 copay that does not apply to the OOPM

Xrays/Labs-ded wvd CIF

Outpatient Rehab-DED $250 , 10 CP 1500 OOPM  with a combined limit between PT/OT/ST of 60 visits PCY

No referral req

500

The reason why CL 193435180900 denied and it is denying to the member or the provider

What is: BWH Age/Gender Not valid for Diag/Proc

denying to the provider

500

How many office visits were used and what are the DOS it was used for  referral # 1917209900 used for mbr # 100694370-00 Cheryl Boedigheimer .


What is 3 OV used and the DOS were 8/2/2019, 9/13/2019 and 10/11/2019