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Ms. Anna
Social Communication 101
Coffee Delivery
The Copy Center
Script, Script, Script
100
Guess Ms. Anna's height
What is 5 feet 2 inches?
100
It means looking at the other person's eyes while speaking to him or her.
What is eye contact?
100
The name of the Transition Academy's coffee shop.
What is the Cardinal Cafe?
100
The location of the copy center
What is room 204 or Ms. Claire's classroom?
100
The cue the director gives to the actors to begin.
What is "lights, camera, action"?
200
Ms. Anna's office is located in this building.
What is building 800?
200
Using your body (examples: the way you stand, your facial expression and gestures) to communicate.
What is body language?
200
4 kinds of drinks that you can buy at the Cardinal Cafe?
What are coffee, cappuccino, iced tea and iced coffee?
200
Services offered by The Copy Center.
What are copying, printing, laminating, shredding?
200
We usually begin our scripts with this greeting.
What is "hello", "good morning" or "good afternoon"?
300
Ms. Anna's room number?
What is room 818?
300
A common greeting that starts with the letter H and ends with O.
What is "hello"?
300
2 kinds of coffee you can buy at the Cardinal Cafe.
What are regular and decaf?
300
The price for copying and laminating at The Copy Center.
What is $0 or free?
300
In our coffee delivery script, we introduce ourselves with this line.
What is "coffee delivery" or "we are from the coffee shop" or "we are from the Cardinal Cafe"?
400
Ms. Anna's job or job title.
What is Speech-Language Pathologist, Speech therapist, or Speech teacher?
400
An expression of gratitude. What you say to another person to express gratitude, thankfulness or appreciation.
What is "thanks" or "thank you" or "I appreciate it/you"?
400
The location of the Cardinal Cafe?
What is the old gym?
400
The number of copiers in The Copy Center.
What is 2?
400
In our laundry pick up script, we state our purpose with this line.
What is "we are here to pick up your laundry"?
500
Ms. Anna's least favorite household chore.
What is ironing clothes?
500
The distance between two people, an invisible shield, usually an arm's length.
What is personal space?
500
The price of one muffin at the Cardinal Cafe.
What is $1?
500
It means covering paper with a a plastic sheet for protection.
What is laminating?
500
The line we say to express our thanks or appreciation to our customers for their business.
What is "thank you for your business"?