Enterprise Systems & ERP
This type of system centralizes data and integrates business processes across departments
What is ERP?
This view divides supply chain processes into those executed before a customer order vs. after.
What is the push/pull view?
A model where physical and digital sales channels are seamlessly connected.
What is omnichannel retailing?
This cloud model provides full applications online, like Salesforce.
What is SaaS?
This concept focus on the slowing, narrowing, and closing of material and energy loops.
What is the circular economy?
A key challenge when implementing ERP systems, requiring employees to adopt new workflows
What is organizational change?
A lack of this mutual belief often blocks collaboration between trading partners.
What is trust?
Online retail often reduces facility costs but increases this cost driver significantly.
What is transportation?
Smart machines connected to the Internet represent this technology.
What is IoT?
This supply chain function focuses on bringing used products back to recapture value.
What is reverse logistics?
ERP II expands integration beyond the firm to include these external partners.
Who are customers and suppliers?
This retail company uses large stores and inventories to reduce implied uncertainty.
What is IKEA?
Stores used as mini-fulfillment centers is known as this strategy.
What is store-based fulfillment?
Blockchain increases trust through a shared, immutable version of this.
What is the ledger?
Compilation and evaluation of the inputs, outputs and the potential environmental impacts of a product system throughout its life cycle
What is life cycle assessment?
These tools allow ERP systems to connect and exchange data without direct database access.
What are APIs?
Collaboration can occur at these three planning layers
What are strategic, tactical, and operational?
Offering home delivery from stores improves responsiveness but greatly increases the cost and difficulty of this final distribution step
What is last-mile delivery?
Factories using cyber-physical systems are part of this industrial revolution.
What is Industry 4.0?
The 9R framework includes practices like repair and reuse to extend this.
What is product lifetime / longevity?
These two contrasting ERP integration architectures differ in whether all modules run on a single tightly-connected platform or whether multiple best-of-breed systems are loosely connected.
What are fused and unfused ERP systems?
Name for the mismatch between supply chain responsiveness and customer needs
What is a lack of strategic fit?
Omnichannel customers demand short delivery lead times, high product availability, and seamless store–online experiences - all part of this performance outcome.
What is responsiveness?
These are the five characteristics of big data.
What is volume, variety, velocity, veracity, and value?
Improvements in efficiency often lead to cost reduction that provide the possibility of higher consumption
What is the Rebound Effect?