Cerner Support
Embedded in Cerner: has job aids and new changes coming up
eCoach
Type of messages that you don't use Diagnotes/Backline for
Non-Work Appropriate messages
Overhead alert bringing: Security/AA/Orderly/BH Unit Staff/Social Worker/Chaplain. READY TO THROW DOWN
Behavioral Alert
In-bed conveyor belts to move patients (EVERYWHERE except ED stretchers and IUC beds)
Hercules
World-Wide Competition
Olympics
Embedded in Cerner: 24/7 Cerner Help!!!
Live Help Now
You can not receive these through the app
Provider Orders
SILENT alert: Team comes to you to ask what you need
Agression Prevention Team (APT)
Used on patents with decreased bed mobility or in an ED stretcher 8+ hours.
Waffle Mattress
Considered the most celebrated holiday in the world
New Year's Day!
Virtual events hosted every quarter by our Cerner Clinical Informatics Nurse!
Cerner Optimization Sessions
Communication framework to utilize when speaking with provider
SBAR
Self-releasing and NON-self-releasing
The TWO different roll belts available
One-time use, available for any patient in the hospital
Waffle Mattress
Biggest single-day sporting event in the world
Indy 500!!
Cerner help in person: place a ticket and type “cerner coaching”
Cerner Coaching
Providers do not want to see these after the messaging need is met
extraneous messaging
Signed paper for inappropriate patients or family members
Care Contrtact
Done whenever the sheet is soiled
Change the sheet
The second most visited personal home in the US
Elvis' (Graceland)
Web-Based Learning assignment platform
Oracle Learn Module
Most common complaint from providers that is missing from the communication
Recommendation
Items that must be used for every restraint application
Restraint Checklists and Order Sets
Ongoing battle between these 2 bed items
Hercules vs Waffle
Benjamin Franklin was famous for this
The Revolutionary War