Biography
Jack Ma was refused many times by this university before becoming successful.
Harvard
Which motivational theory is used to analyze Jack Ma’s leadership and employee motivation at Alibaba?
Herzberg's Motivation Theory
According to Katz’s Theory, organizations that interact continuously with their environment are called this type of system.
Open System
Jack Ma believes happy employees lead to this key outcome for the company.
Customer Satisfaction
Before becoming an entrepreneur, Jack Ma learned English by doing this activity for free.
Tourist Guiding
Which management theory explains Jack Ma’s leadership roles as leader, spokesperson, and entrepreneur?
Mintzberg’s Managerial Roles Theory
In Alibaba’s open system model, small Chinese companies mainly provide this to the organization.
Resource inputs
Launching Alipay despite regulatory risks demonstrates Jack Ma’s willingness. To what type of manager skills it refers?
Entrepreneurial risk-taking
In 1999, Jack Ma founded this company in his apartment with 17 friends.
Alibaba
In Mintzberg’s managerial roles, the entrepreneur and resource allocator belong to this type of role.
Decisional role
In Katz’s Theory, this managerial skill is most important for top-level managers and focuses on vision and big-picture thinking. (less important for first line managers)
Conceptual Skill
According to Jack Ma, good management relies more on this than on technology.
Human value
Jack Ma’s long-term vision was to use the internet to achieve this goal.
Helping small businesses sell online
According to Mintzberg, the managerial role that involves leading and motivating employees belongs to this category.
Interpersonal role?
Who defined skills of successful manager
Katz
Jack Ma’s statement about possibly going to prison highlights his willingness to accept this leadership trait.
Personal and legal responsibility
Jack Ma later became a teacher in this Chinese city
Hangzhou
In Herzberg’s Two-Factor Theory, achievement and recognition are part of this group of factors.
Motivators
In the Alibaba value-creation process, this platform transforms inputs into global success and services.
E-commerce
Alibaba’s corporate culture is described as very unique and strongly based on these two elements.
Rituals and stories